Loss Control Specialist

Job Description: Loss Control Specialist

Job Title: Loss Control Specialist

Location: Not Specified

Reports To: Risk Management Leadership

Department: Risk Management

FLSA Status: Exempt

Job Purpose

ALKEME Insurance is a rapidly growing, nationally recognized insurance brokerage with more than 1,300 employees across 80+ agencies nationwide—and continuing to expand. Guided by our mission to empower growth and redefine insurance through innovative solutions, trusted partnerships, and a collaborative culture where everyone thrives, we are building the agency of the future. Our vision brings people and technology together to transform the insurance experience and create lasting impact. At ALKEME, opportunity drives everything we do.

As ALKEME continues to scale nationally, we are seeking a knowledgeable and proactive Loss Control Specialist to support clients, internal teams, and carrier partners in developing effective safety and risk management programs. This role provides leadership, guidance, and practical support to help organizations reduce risk, improve workplace safety, and maintain regulatory compliance.

The Loss Control Specialist partners with client organizations and internal stakeholders to conduct safety inspections, develop safety programs, facilitate training, analyze claims trends, and promote strong safety cultures. This role serves as a trusted advisor to clients and helps ensure alignment with carrier expectations and regulatory standards.

Key Responsibilities

1. Safety Programs & Compliance

• Develop and maintain resources that support carrier loss control programs, including safety handbooks, HR policies, drug and alcohol programs, and DOT compliance programs.
• Collaborate with clients to create safety programs, procedures, and documentation tailored to their operational needs.
• Ensure OSHA logs and workplace compliance postings are properly maintained.
• Assist clients in establishing safety committees and internal safety procedures.

2. Training & Workplace Safety

• Facilitate OSHA and workplace safety trainings both internally and for client organizations.
• Support and administer Fork Truck Certification compliance requirements.
• Provide guidance to clients on maintaining safe work environments and implementing best practices.

3. Site Inspections & Audits

• Conduct job site inspections and safety reviews on a regular basis.
• Perform onsite audits related to loss control and workplace safety services.
• Identify safety concerns and provide recommendations for corrective actions.

4. Claims Support & Analysis

• Support claims services by maintaining reports and documentation related to claim activity.
• Participate in mid-year and annual experience modification (MOD) reviews and analysis.
• Assist in identifying trends that may impact loss performance.

5. Client & Relationship Management

• Maintain strong working relationships with clients, carriers, coworkers, and vendor partners.
• Respond to client inquiries related to safety and loss control matters.
• Communicate effectively and contribute to a collaborative work environment.

6. Documentation & Systems

• Maintain accurate electronic client files within the Agency Management System.
• Utilize agency systems and software to manage documentation, forms, and client records.
• Process incoming client communications including phone calls, emails, and documentation requests.

7. Additional Responsibilities

• Stay informed on industry trends, legislation, safety regulations, and coverage changes.
• Recommend operational improvements that enhance efficiency and service delivery.
• Promote company values and maintain regular attendance.
• Perform additional responsibilities as assigned by agency leadership.

Qualifications

Education & Experience

• Bachelor’s degree in a related field preferred.
• OSHA Trainer certification preferred or ability to obtain certification.
• Minimum of five years of professional experience in a related environment preferred.
• Knowledge of insurance markets and carrier requirements.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Knowledge, Skills & Abilities

• Ability to communicate complex information clearly in both written and verbal formats.
• Strong listening skills and ability to interpret detailed information.
• Strong math and reasoning skills.
• Ability to meet deadlines and collaborate effectively with team members.

Working Conditions

• This role involves a combination of office work, client visits, and field inspections.
• Employees should be comfortable with extended periods of desk work as well as travel to client locations and job sites when necessary.

Travel Requirements

• Travel of up to 100 miles in a given day may be required to visit client locations, attend training sessions, or support agency operations.