Job Title: Dispatcher
Location: West Valley City, UT 84128
Schedule: 100% Onsite | Training: 8:00 AM – 4:30 PM | Post-Training: 9:00 AM – 5:30 PM
Position Type: Temp-to-Hire (TTH)
Compensation: $20.00 – $24.00/hr. D.O.E.
Position Overview:
We are seeking a detail-oriented and organized Dispatcher to coordinate daily transportation and logistics operations. This role will serve as a key point of contact between drivers, customers, and internal teams to ensure timely and efficient delivery and pickup of freight. The ideal candidate thrives in a fast-paced environment, can adapt quickly to changing priorities, and demonstrates strong communication and problem-solving skills.
Key Responsibilities:
• Schedule and dispatch drivers for freight deliveries, pickups, and shipments to meet operational timelines.
• Communicate with customers and vendors regarding delivery details, scheduling, and special requests.
• Plan and adjust delivery routes to ensure efficiency and on-time performance.
• Monitor traffic conditions and proactively resolve routing or delivery issues.
• Maintain accurate records of dispatch activity, including driver routes, delivery times, and route changes.
• Prepare and manage dispatch documentation for internal teams, customers, and vendors.
• Track truck maintenance schedules and coordinate as needed.
• Respond to incoming calls and provide support to drivers, customers, and internal staff.
• Log and address vendor or customer concerns to ensure service excellence.
• Perform additional administrative and operational duties as needed.
Qualifications:
• 2–3 years of dispatching experience in a freight, logistics, or transportation environment.
• Strong time management and ability to prioritize multiple tasks in a fast-paced setting.
• Ability to quickly adapt routes and schedules based on changing conditions.
• Excellent communication and interpersonal skills.
• Working knowledge of computer systems and dispatch/logistics software.
• Understanding of local and state traffic laws and regulations.
• Ability to read, write, and speak English.
• High school diploma or GED required.