Logistics & Customs Manager
Kelly Services
Location: New York City, NY (Hybrid)
Salary: $100,000 – $125,000 + Bonus
Compensation may be higher for an exceptional candidate.
Kelly Services is seeking an experienced Logistics & Customs Manager to join a growing luxury goods organization with a strong presence across retail, wholesale, and e-commerce channels. This position will play a critical role in overseeing logistics, transportation, warehousing, and customs compliance operations across the U.S. business while partnering closely with global teams.
This is an excellent opportunity for a logistics professional who thrives in a fast-paced environment and has a strong understanding of customs regulations, transportation management, and supply chain operations.
Key Responsibilities
Customs Compliance & Operations
- Ensure full compliance with all applicable U.S. customs regulations, including CBP, Fish & Wildlife, Lacey Act, TSCA, and other regulatory requirements.
- Monitor regulatory changes and assess operational impacts.
- Oversee all import, export customs activities, and ensure adherence to internal and external compliance standards.
- Develop, maintain, and improve customs procedures and documentation.
- Serve as the primary point of contact for customs brokers and freight forwarders.
- Review and validate customs declarations and supporting documentation.
- Manage post-entry processes, duty reviews, and special customs programs such as Temporary Import Bonds (TIBs).
- Maintain audit-ready customs records and support internal and external audits.
- Utilize CBP systems, including ACE, to support customs operations.
- Identify, document, and resolve customs compliance risks and operational issues.
Transportation Management
- Coordinate domestic and international transportation activities.
- Manage relationships with transportation providers and logistics partners.
- Optimize transportation costs while maintaining service excellence.
- Support logistics planning for retail operations, events, marketing initiatives, store openings, and visual merchandising projects.
- Monitor transportation KPIs, including cost, service performance, and sustainability metrics.
- Review transportation and customs invoices and ensure accuracy.
- Manage logistics claims, disputes, and vendor performance issues.
3PL & Warehousing Management
- Serve as the primary contact for third-party logistics (3PL) providers.
- Monitor warehouse performance, service levels, and costs.
- Validate invoices and support cost-control initiatives.
- Participate in warehouse and logistics improvement projects, including process enhancements and systems integrations.
- Ensure operational alignment with global logistics standards and best practices.
Non-Valuable Goods Logistics
- Manage inventory levels and replenishment of non-valuable goods.
- Coordinate distribution activities supporting retail, wholesale, marketing, and internal stakeholders.
- Oversee order management and ensure timely deliveries.
- Improve and document logistics processes to support scalability and service excellence.
Cross-Functional Logistics Support
- Support business growth initiatives from a logistics and supply chain perspective.
- Collaborate with internal stakeholders across Operations, Retail, Marketing, Finance, and Supply Chain.
- Serve as a key liaison between U.S. operations and international teams.
Qualifications
Education & Experience
- Bachelor's degree in Logistics, Supply Chain, International Trade, Business, or a related field.
- Minimum of 3–5 years of experience in logistics, transportation, customs compliance, or supply chain operations.
- Experience supporting import/export activities and customs compliance strongly preferred.
Technical Skills
- Strong knowledge of U.S. import/export regulations and customs procedures.
- Experience working with customs brokers and freight forwarders.
- Familiarity with CBP systems, including ACE.
- Advanced Microsoft Excel skills.
- Experience with ERP, transportation management, or warehouse management systems is a plus.
Core Competencies
- Strong ownership and accountability, particularly in compliance-driven environments.
- Excellent analytical and problem-solving skills.
- Exceptional attention to detail and organizational abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong communication and stakeholder management skills.
- Experience collaborating across departments and global teams.
Language Skills
- Fluent English required.
- French language skills are a plus.
Compensation & Benefits
- Competitive base salary of $100,000 – $125,000 plus bonus opportunity.
- Compensation may be increased for candidates with exceptional experience and qualifications.
- Hybrid work schedule.
- Opportunity to join a growing, international organization within the luxury goods industry.
Apply Today – Interviews are happening NOW, client is HOT to hire!!
Qualified candidates should submit their resume to:
[email protected]