Job Title: Loan Servicing Analyst
Location: Charlotte, NC 28202
Pay Rate: $35 - $40/hr on W2
Duration: 03+ Months (Possibility of Extension)
Responsible for managing post-origination loan servicing activities, ensuring accurate processing of payments, adjustments, and documentation in compliance with regulatory and contractual requirements.
Responsibilities
- Monitor and process loan payments, payoffs, and account adjustments within loan servicing systems.
- Review loan documentation to verify accuracy, completeness, and compliance with internal policies.
- Respond to inquiries from borrowers, internal stakeholders, and third parties regarding loan status and servicing matters.
- Reconcile account discrepancies and resolve servicing-related issues in a timely manner.
- Maintain accurate loan records and generate reports to support audits, compliance reviews, and financial reporting.
- Assist with system enhancements, policy updates, and process improvement initiatives related to loan servicing operations.
Skills & Qualifications
- Experience in loan servicing, banking operations, or financial services.
- Familiarity with loan servicing platforms, processes, and documentation requirements.
- Knowledge of consumer finance regulations and loan servicing compliance standards.
- Strong analytical, organizational, problem-solving, and communication skills.
- Proficiency in Microsoft Office applications, particularly Excel.