Exhibits outstanding client service orientation in greeting guests, responding to work requests, scheduling meetings, and conducting telephone conferences.
Provides proactive administrative support for Litigation attorneys and paralegals. May assist in other practice areas, as needed.
Displays strong attention to detail.
Maintains strict confidentiality of matters and information.
Responds to requests with a sense of urgency and effectively prioritizes work.
Interacts with court personnel, attorneys and staff in a professional manner to obtain and provide data, answer questions, and resolve problems.
Prepares and reviews letters and memoranda according to Firm standards using word processing and document management systems.
Proactively monitors deadlines.
Processes requests for payment and reimbursements.
Assists in managing client contacts, emails, and print documents as well as processing mail.
Clearly communicates in a concise, professional manner.
Transcribes dictation.
Files documents with courts electronically.
Drafts documents and filings.
Knowledge, Skills and Abilities:
Proficient in the use of Microsoft Office programs is required.
Proficiency with Kofax/Nuance, InTapp, LMS+, iManage, Bighand or those software programs’ counterparts strongly preferred.
Knowledge of the litigation process and general court operations.
Ability to read and identify pleadings and other documents related to a litigation matter.
Ability to communicate effectively with, and follow instructions from, diverse individuals and to provide information with courtesy and tact in person, over the telephone and in writing.
