Level 2 System Engineer (MSP)
We're partnered with a well-established Managed Services Provider that has spent more than 20 years helping businesses leverage technology to drive growth and long-term success. This organization takes a proactive approach to IT, providing comprehensive managed services, cloud solutions, cybersecurity, backup and disaster recovery, and strategic technology guidance to a diverse client base.
They're seeking an IT Support Engineer II who enjoys solving complex technical issues, building strong client relationships, and working across a variety of technologies and environments
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Responsibilitie
- s:Troubleshoot escalated technical issues across Windows, Microsoft 365, networking, cloud, and security environmen
- tsServe as a trusted technology resource for small and mid-sized business clien
- tsPerform proactive maintenance, monitoring, patching, and system optimizati
- onSupport on-premises and cloud-based infrastructure, including Microsoft 365, Azure, and server environmen
- tsCollaborate with senior engineers on projects involving infrastructure upgrades, cloud migrations, cybersecurity initiatives, and technology improvemen
- tsVisit client sites as needed to provide hands-on support and maintain strong customer relationshi
ps
What We're Looking
- For3–6+ years of experience within an MSP environm
- entStrong experience wi
- th:Windows Server & Desk
- topWindows & ma
- cOSMicrosoft 365 Administrat
- ionNetworking & Firewa
- llsVirtualization Technolog
- iesCloud Platforms (Azure preferr
- ed)Excellent troubleshooting, communication, and client-facing ski
- llsAbility to manage multiple priorities in a fast-paced MSP environm
ent
Salary & Bene
- fits$75,000–$85,000 base sa
- laryUnlimited
- PTO100% Employer-Paid Medical, Dental & Vision Insur
- anceHybrid work flexibi
- lityCollaborative, team-oriented cul
- tureExposure to a wide variety of technologies, industries, and client environm
- entsOpportunity to work alongside experienced engineers and continue advancing your technical skill
- setLong-term career growth within a stable and growing
MSP