Legal Researcher

Description

Primary Objective

Entry-level Researcher position at Thomson Reuters Court Express. This individual is responsible for learning CXP systems and processes, completing CXP training, and handling research requests both independently and with supervision. The role includes completing research requests and performing all duties aligned with CXP researcher metrics.

Experience

• Entry-level position
• 6 months of legal experience preferred, but not required
• Bachelor’s degree preferred

Knowledge

• Knowledge of the court system and legal documents is helpful, but not required

Major Areas of Accountability

• Complete the CXP training program and develop familiarity with the U.S. court system and key pleadings across case types
• Become proficient with DRR/DD research tools and platforms, including court websites, Extranet, Westlaw (WL), PACER, etc., and understand when to use each
• Complete client research requests for the appropriate department
• Adhere to DRR/DD performance metrics
• Provide professional, informed responses to client inquiries and intake new requests
• Apply strong customer service skills when communicating with clients
• Demonstrate effective time management, including prioritizing tasks to meet deadlines within standard work hours
• Learn CXP pricing structure and complete accurate, timely billing for client requests
• Maintain clear and detailed notes on research requests to support team collaboration
• Support team members and assist other researchers as needed
• Follow all departmental procedures and guidelines

Leadership

• No leadership responsibilities associated with this role

Access

• Access to CXP order fulfillment and tracking systems, including Extranet, OrderTrack, and Westlaw (WL)
• Access to various court websites and databases required to complete research requests

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The pay rate that the employer in good faith reasonably expects to pay for this position is $22/hr USD

Our optional benefits include medical, dental, vision and retirement benefits.

Applications will be accepted on an ongoing basis.

Tundra Technical Solutions (the operator of this Talent Community) is a global leader of contingent talent services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.