Lead Patient Account Registrar

Overview

We are seeking aLeadPatient Account Registrar,sometimes referred to as anAdmission RepresentativeLead.TheLeadAccount Registraroversees the daily workflow of the admitting and registration team to make sure every patient ischecked inaccurately, quickly, and with a positive experience.The Lead Patient Account Registrarhandlescomplex registration issues, support front line staff, andstepin to resolve problems related to insurance, authorizations, or patient accounts.

Shifts Available:Days

Employment Type:Full Time

Hours:8-hour shifts – 6:30am to 2:30pm

Location:DallasRegional Medical Center

Here are some of the benefits of working at Prime Healthcare:

• Health, dental, and vision insurance options

• Paid vacation, sicktimeand holidays

• Bereavement leave, FMLA and other leave options

• Employer 401K options

• Tuition reimbursement options

• Life, disability, and other insurance options

• Many other amazing benefits

Responsibilities

Essential Duties and Responsibilities (includes, but not limited to):

• Lead and support the admitting team by overseeing daily workflow and ensuring smooth patientcheck in

• Enter and verify patient information, insurance details, andrequireddocumentation with accuracy

• Troubleshoot complex registration, insurance eligibility, and authorization issues

• Trainnew staff, help with scheduling, andmaintainstrong customer service standards

• Coordinate with clinical teams and billing to resolve account issues and support compliance and quality

Qualifications

Education and Work Experience

High School Diploma or equivalent required.Extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred.Exceptional interpersonal & organizational skills.Demonstrated leadership and management abilities.Extremely high degree of attention to detail.Good written and verbal communication skills.Ability to prioritize.Good analytical & problem solving skills.Proficiency in Microsoft Word and Excel.Ability to effectively manage multiple demands and function well under pressure.

#LI-DK1

Employment Status

Full Time

Shift

Days

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf