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Title: Lead Clinical Informatics Specialist
Company: Oak Street Health
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Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.
For more information, visit www.oakstreethealth.com.
Role Description:
The Lead Clinic Informatics Specialist is a critical member of the Scribe Program. They champion the organization's mission to provide high quality patient care by leading their Clinic Scribe team. The Lead Clinic Scribe acts as an in-clinic expert on all Scribe related matters including: training, coordinating coverage and assistance with implementation of any new clinic initiatives. In addition, they will engage with the Senior Scribes to facilitate successful execution of Scribe activities in each clinic. This new addition to the Oak Street Health team will be responsible for ensuring the smooth day to day operations of these essential activities.
Core Responsibilities:
Lead a team of 2-5 clinical informatics specialists (CIS)
Train and provide ongoing support of current and new CISs, including but not limited to floor training, note auditing, visit and huddle shadowing, and facilitation of care team conversations
Review center-level CIS performance metrics and population health metrics to identify opportunities and best practices
Support with initiative rollouts and regional directives as directed by Senior CIS
In-clinic point person for coding and workflow questions
Ensure effective preparation and completion of Health Review Visits
Coordinate in-center and regional CIS coverage
Clearly and accurately documenting visits for partnering provider by observing and recording patient encounters/examinations; documenting patient information, history and diagnoses, and medical decision making; ordering lab work, diagnostic tests, initiating referrals, and requesting medical records as directed by partnering provider; assisting in medical management
Complete notes and assigned care requisitions in a timely manner
Other duties, as assigned
What are we looking for?
Passion for teaching and coaching with a leadership mentality
Ability to succeed in a fast-paced, ever-changing environment
Self-starter with high degree of drive, initiative, and follow through
Exceptional interpersonal, written and verbal communication skills
Expert in accurate and specific documentation
Commitment to company vision
At least 6 months of experience as a Clinic Informatics Specialist (Scribe)
US work authorization
Someone who embodies being 'Oaky'
What does being 'Oaky' look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined
Why Oak Street?
Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:
Collaborative and energetic culture
Fast-paced and innovative environment
Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits
Oak Street Health is an equal opportunity employer.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 - $42.35This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.