Language Access Coordinator, WA State Office of the Attorney General

Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at HREmployment@atg.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 orwww.washingtonrelay.com.



Position and Salary
The Attorney General’s Office is recruiting for an exempt, full time,Language Access Coordinator in the Racial Equity Unit. This position is located in Olympia, with a possible Seattle option, and is not union-represented.

Annual Salary: $90,180.
The base pay offered will take into account internal equity.

In addition to the base pay salary, the following types of assignment pay may be applied:

• Incumbents assigned to our Seattle office location receive an additional 5% King County Location Pay stipend.
• Incumbents assigned to a position designated as requiring dual language skills will receive a 5% Dual Language Requirement Pay stipend.

Excellent Benefits
Washington State offers one of the most competitive benefits packages in the nation, including Medical/Dental/Vision for employees & dependent(s); Vacation, Sick, and Other Leave; 11 Paid Holidays per year; Public Employees Retirement System (PERS) plans; and Life Insurance. Beyond these traditional benefits, we offer Dependent Care Assistance, Flexible Spending Accounts, Public Service Loan Forgiveness, Tuition Waiver, Deferred Compensation, Employee Recognition Leave, and more. With the goal of employee health and wellness, we also offer:

• Flexible schedules and part-time/hybrid telework options
• A Wellness Program, an Infants in the Workplace Program, and the Employee Assistance Program, which provides counseling, webinar, and other cost-free support resources
• Numerous employee-driven affinity groups to foster community and connection, including Bereavement, Elder Care, Parenting, POC, LGBTQ+, Veterans and more. The AGO is a place to belong and make a difference

About the Racial Equity Unit
The Racial Equity Unit (REU) supports the diversity, equity, and inclusion goals of the agency, including its commitment to being an anti-racist agency. The unit works with all divisions within the office to establish division-specific goals and metrics that align with the biennial Racial Equity Strategic Plan, and provides necessary support to ensure that all divisions track progress and are accountable in meeting their individual goals.


About the Washington State Office of the Attorney General
Join an agency whose work impacts the lives of every resident of Washington State.
The work of the AGO touches the lives of every resident in Washington, providing excellent, independent, and ethical legal services to the State and protecting the rights of its people. We serve more than 230 state agencies, boards, commissions, colleges and universities, as well as the Legislature and the Governor. The Office is comprised of nearly 700 attorneys and 800 professional staff, all working together to deliver the highest quality professional legal services to Washington state officials, agencies, and entities. This includes:

• Economic justice and consumer protections (safeguarding consumers, defending workers’ rights, protecting youth, seniors, and other vulnerable populations)
• Social justice and civil rights (addressing discrimination, environmental protection, and veteran and military resources)
• Criminal justice and public safety (investigative and prosecutorial support, financial crimes)
• And much more!

Our agency also has national reach, representing the State of Washington before the Supreme Court, the Court of Appeals and trial courts in all cases that involve the state’s interest. If you want to make a difference, we may be the perfect fit for you! Learn more about the AGOhere.


Position Description
This position will collaborate with AGO divisions to assess current and emerging language access needs to better support those divisions’ outreach efforts, as well as the legal communication with pro se litigants and when responding to constituents, to meet the legal requirements to communicate using the language of choice of the individuals receiving the information. This position will also work with other Racial Equity Unit analysts to support the diversity, equity, and inclusion goals of the agency, including its commitment to being an anti-racist agency..Essential functions of this position include:

• Support & Collaboration: Collaborate with all AGO divisions to assess current and emerging language access needs, identify gaps in existing policies or capactiy, and provide technical assistance tailored to divisions with varying levels of language access experience and infrastructure. Identify and support the division-level Language Access Outreach Coordinators. Research legal and policy standards in language access. Develop standardized procedures to support divisions in identifying, requesting, and responding to language access needs. Work with the Public Affairs Unit and manage document review and translation processes for Administrative Division documents. In collaboration with the Human Resource Office’s Training & Development Team, coordinate training and presentations on the Language Access Policy and procedures. Work with AGO divisions to establish and track division goals and metrics that align with the AGO Racial Equity Strategic Plan.
• Contract & Language Service Provider Coordination:Coordinate with the Financial Services Division’s Grants & Contracts Unit and DES statewide language access contracts to support divisions in the effective use of existing contracts. Serve as the central escalation point and subject matter resource for divisions on vendor-related issues, including service quality concerns, contract interpretation, and compliance questions. Develop internal quality assurance guidance and monitoring processes for AGO use of language access services, consistent with DES statewide contract standards.
• Language Access Policy Review & Planning:Serve as Co-Chairof the Language Access Committee. Conduct research on the AGO's language access landscape. On an annual basis, meet with the Committee to share the findings. Use the findings to determine ongoing needs and make recommendations to update the Language Access Policy or procedures.

Required Competencies

• Relationship Building, Collaboration, and Coordination:Works effectively with a variety of personalities and individuals in all situations. Is willing to share information, make decisions, and implement solutions to problems or requests. Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual regard.
• Diversity and Inclusiveness: Recognizes and supports the importance of diversity in the work unit and office at large. Communicates with various and diverse groups and individuals having differing styles and skills to further a sense of belonging in the organization.
• Data Analysis, Decision-Making, and Research: Uses data and information in a clear and rational way to assess and understand issues, evaluate options, form accurate conclusions, and make decisions. Effectively identifies, collects, organizes, and documents data and information in ways that make the information most useful for subsequent assessment.
• Effective Communication: Consistently complies with accepted rules of English grammar and composition; able to translate information through written and verbal language into understandable messages for the intended receiver. Maintains confidentiality. Uses responsive and tactful communication style, while using adequate grammar, punctuation, and spelling.
• Facilitation with Tact and Diplomacy: Takes initiative while coordinating and leading meetings and trainings. Creates cooperative and productive environments in which to resolve problems, develop and implement plans, and/or facilitate learning of DEI and racial equity toolkits. Responds to difficult, stressful, or sensitive interpersonal situations in ways that reduce or minimize potential conflicts and maintains good working relationships with others.
• Project Management: Ensures the project or program goals, purpose, and criteria for success are clearly defined. Clarifies the related roles and responsibilities, deliverables, milestones, limits for independent decision-making, and needs and desires of the primary customers.

Preferred Qualifications/Competencies
Four (4) years of demonstrated experience in language access programs, translation/interpretation services, equity-focused initiatives with a focus on community engagement.
AND
Four (4) years of demonstrated experience in language access programs, translation/interpretation services, equity-focused initiatives with a focus on community engagement. A bachelor’s degree or higher from an accredited college or university in communications, public administration, public policy, linguistics, community engagement, or related field may substitute for two years of experience.

Highly competitive candidates will have demonstrated experience in:

• Working with and/or preparing content for communities with varied language access needs, including communities which are multilingual.
• The legal field and/or state government.

Application Instructions
In addition to completing the online application, applicants must attach the following documents to their profile in order to be considered for this position:

• A cover letter, describing your specific qualifications for the position;
• A current resume, detailing your experience and education.

Read the following information completely:

• You may not reapply to this posting for 30 days.
• The initial screening of applications will be solely based on the contents and completeness of the "work experience" and "education" sections of your application in www.careers.wa.gov.
• A resume will not substitute for completing the "work experience" section of the application.
• Please be sure to remove private information such as your Social Security number, date of birth, etc.
• All information may be verified and documentation may be required.
• The Washington State Office of the Attorney General does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.
• The AGO complies with employment eligibility verification requirements of the federal Employment Eligibility Verification Form, I-9. If you have any questions about this requirement, please contact HREmployment@atg.wa.gov.

Commitment to Diversity
Diversity is critical to the success of the mission of the AGO and we are committed to building an anti-racist and equitable agency. It is our goal to identify, discuss, and challenge racial inequity in the workplace and the impact it has on our employees, and, within our authority, combat racism that impacts the people of the State of Washington. This means recognizing, respecting, and appreciating all cultures and backgrounds - and fostering the inclusion of differences between people. Appreciating, valuing and implementing principles of diversity permits AGO employees to achieve their fullest potential in a professional, inclusive, respectful environment.

Our commitment to employee wellness is reflected in earning the 2025 "Zo8 Washington Wellness Award".


Equal Employment Opportunity and Accommodations Requests
Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees and volunteers enjoy a respectful, safe and supportive working environment. Only by fostering the inclusion of people from all backgrounds, cultures and attributes, can AGO employees and volunteers achieve their fullest potential and best advance the goals and mission of the AGO. The AGO is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation/gender identity, age, disability, honorably discharged veteran or military status, retaliation or the use of a trained dog guide or service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the Recruitment Team at HREmployment@atg.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.

For questions regarding this recruitment or assistance with the application process, please contact HREmployment@atg.wa.gov. If you are having technical difficulties creating, accessing or completing your application, please call NEOGOV toll-free at 855-524-5627 or support@neogov.com.