Labor Relations Capability & Insights Director

Major Responsibilities

• Enterprise Labor Capability Strategy – Design and sustain an integrated labor education and competency framework embedded within the organization’s leadership development and readiness programs.
• Leader Capability & Readiness – Develop and implement role-based labor relations training for leaders at all levels, focused on prevention, engagement, and confident response in union-sensitive environments.
• Teammate Education Programs – Design proactive education tools that explain labor relations, the organization’s union philosophy, and internal avenues to raise and resolve concerns.
• Predictive Labor Analytics & Intelligence – Develop and manage enterprise dashboards, predictive tools, and labor metrics that identify risk, surface emerging patterns, assess leader readiness, measure program impact, and validate labor risk indicators for timely intervention.
• Internal Risk Signal Integration – Integrate internal indicators such as engagement data, turnover trends, grievances, and teammate relations cases into clear, actionable labor risk insights.
• External Labor Intelligence & Trend Monitoring – Gather and analyze external labor data and market trends to identify emerging risks and share relevant insights with senior area and divisional leaders.
• Labor Communications & Change Enablement – Develop clear, practical labor tools, and campaign materials that simplify complex labor topics into messages easily understood by teammates in partnership with Internal Communications.
• Cross-Functional Collaboration – Partner with Learning & Development, HR Analytics, IT, Legal, and Operations to ensure consistency, data integrity, and scalability of tools and insights.
• Consultant & Vendor Engagement – Own relationships with external consultants and partners, overseeing joint projects to develop labor relations tools, analytics, and communications, and ensuring deliverables align with enterprise labor capability needs.
• Ethics & Compliance – Ensure labor education and analytics tools are developed and used in accordance with the organization’s Code of Ethical Conduct, applicable labor laws, and internal standards.

Minimum Job Requirements

• In-depth understanding of labor relations and positive employee relations.
• Familiarity with employment law, NLRA requirements, and organizational policies.
• Knowledge of risk identification and analytics related to labor relations.
• Strong analytical acumen, including the ability to evaluate the effectiveness and reliability of indicators and predictive insights.
• Proficiency in developing training programs for leaders and education programs for teammates.
• Excellent communication and collaboration skills.
• Proficiency in developing clear, practical labor communications, tools, and materials with rapid turnaround.
• Strong leadership abilities to manage and develop a team of labor relations professionals.
• Ability to ensure adherence to ethical and compliance standards.

Physical Requirements and Working Conditions

Preferred Job Requirements