King County Metro Hybrid Work Project Program Manager

King County
Seattle, WA

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Metro’s Finance and Administration Division is seeking a dynamic Hybrid Work Project/Program Manager II (PPM II)who will be responsible for planning, coordinating, and delivering initiatives that support the next phase of the agency’s hybrid workplace implementation. This role ensures activities are planned, well communicated, operationally smooth, and aligned with organizational goals, employee experience, change management practices, and Executive direction. The position will coordinate cross-functionally with human resources, facilities, technology, and communications teams to ensure a consistent experience for employees in a hybrid work environment. The successful candidate will bring strong communication skills and a track record in successful project management.

This role will require onsite presence at King Street Center and other King County worksites (as needed) 4-5 days a week with potential for 1 day a week telework, as business needs allow.

This recruitment will be used to fill one Term Limited Temporary/Special Duty Assignment position. In addition, this selection process may be used to generate an eligibility pool for future career service, term limited temporary, and special duty assignment vacancies that may occur in this classification within this workgroup. The eligibility pool will be retained for 12 months from the date of posting and may be used at the discretion of the hiring authority.

*For Special Duty Assignment interest, you must be a Career Service, Career Service Exempt, or other regular (non-temporary) employee in King County who has completed probation in your current position. You must have supervisor approval before taking a Special Duty Assignment.

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. As the Hybrid Work PPM,you are expected to model and apply equity and social justice shared values, behaviors, and practices across all of the job duties such as:

  • Support planning and execution of Metro’s hybrid workplace implementation including developing schedules, milestones, and communications with input and collaboration from stakeholders including employees, leadership, King County FMD and KCIT partners, vendors, and external consultants
  • Coordinate with internal and external partners to ensure workspace readiness and resource availability; lead and facilitate project meetings with partners
  • Gather and analyze data related to hybrid workplace programs and use to monitor and report on scope and schedule of projects
  • Respondto inquiries regardingtheproject, including managing an employee-facing SharePoint site with project updates and hybrid work resources
  • Assist in development of various communications, process and policy documents, and other employee guidance,based oninput fromleadership,employees,andtechnical andsubject matter experts
  • Manage all move and space planning details in collaboration with Metro divisions including: scheduling and oversight of remaining consolidation efforts; coordinating disposition or relocation of existing furniture and equipment in support of sustainability goals; managing incoming furniture, developing communications throughout move activities; and managing the post-move closeout process, including developing a process for ongoing support.
  • Other related duties as assigned

Minimum Qualifications Include:

  • Demonstrated knowledge and experience in program planning and project management, including taking projects from concept through completion with the development of project plans, schedules and metrics.
  • Strong grasp of project management principles, methodologies, and best practices
  • Skill at goal setting with the ability to organize people and activities to accomplish strategic work plans and deliverables within established timelines
  • Demonstrated experience multitasking and managing projects in a high stress environment
  • Comfort and flexibility in navigating a complex political environment while managing multiple competing priorities
  • Demonstrated experience building equity, safety, and sustainability into a project or program as it is designed, implemented, tracked, and communicated
  • Understanding of general government operations, principles, procedural requirement, and organizational systems
  • Knowledge of public agencies, partner organizations, and operational systems relevant to project or program implementation.
  • Demonstrated experience working in a confidential capacity on sensitive projects reporting up to members of leadership
  • Demonstrated ability to collaborate effectively with leaders, managers, and cross-functional teams
  • Ability to build effective relationships with a variety of audiences including leadership while demonstrating principles of engagement and equity and social justice
  • Ability to work with and provide exceptional customer service to employees
  • Proficiency in gathering, analyzing, and utilizing data with technology and other analytical tools to support project planning and evaluation
  • Ability to identify issues, evaluate options, and recommend solutions using data-informed methods.
  • Skilled in Microsoft Office software including Word, Excel, Outlook, PowerPoint, SharePoint, Visio, and Teams


Competitive Candidates Will Have (but not required)

  • Experience managing workforce planning, facilities planning, or hybrid workplace programs.
  • Two years of direct project management experience
  • Knowledge of King County policies & procedures

Who May Apply
We are accepting applications from all qualified applicants, internal and external.

Required Application & Selection Process:

  • Submit an online employment application
  • Answer the supplemental questions

Applicants will be screened for completeness, writing accuracy, and competitiveness. Any additional attachments will not be reviewed or considered. The most competitive candidates may be invited to participate in one or more interviews.

Work Schedule
The work week is 40 hours, Monday through Friday.This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible.

Union Representation /Job Code/Grade
Non-Rep / 243201 / 58

WorkLocation

This is a hybrid position. The main work site for this position is King Street Center, 201 S Jackson St., Seattle, WA 98104. The team works in a hybrid model, with days in the office as well as telecommuting.This position will work up to 5 days a week onsite. The ratio of remote to onsite work will be dependent on business needs and is subject to change. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact:tbylund@kingcounty.gov.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?Come join the teamdedicated to serving one of the nation's best places to live, work and play.


Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.


King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

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