Key Account Manager - MRO

Illinois Tool Works
Danvers, MA

Job Description:

COMPANY DESCRIPTION:

ITW Performance Polymers is a Division within ITW’s Polymers & Fluids segment with headquarters in Massachusetts with additional operations in Pennsylvania, Florida, and Shannon, Ireland. Performance Polymers is a world leader in the research, development, and manufacturing of structural and semi-structural adhesives, grouting and chocking compounds, sprayable syntactic materials and wear-resistant coatings and repair compounds. Our products are designed to reduce customers’ costs by eliminating steps in their manufacturing processes, reducing the number of parts in an assembly or improving the quality of assembled finished goods.These high-quality, differentiated solutions are widely used in markets including wind, transportation, marine, electronics, mining, petrochemical, and other industrial OEM & MRO applications.

SUMMARY

Our Salesteamplays apivotalrole inour businessgrowth initiatives and is essential to delivering outstandingcustomeroutcomes.As aKey AccountManager,you will get to work in a fast-paced and dynamic environment,leveragingyour entrepreneurial spirit, results-oriented strategic mindset, and customer-focused approach. This is an exciting opportunity todrive growth in a wide varietyofmarketswitha high levelof autonomy!

ITW’S BUSINESS MODEL & CULTURE:

  • We have an environment shaped by our decentralized, entrepreneurial culture that bringsourexciting ideas to life.Our people thrive in our “flexibility within the framework” approach.

  • We are committed to providing you with growth and development opportunities that maximize your unique potential.

  • Our culture empowers you to think and act like a business owner – we want your entrepreneurial spiritto thrive!

  • Be a part of One ITW/One Team, where everyone’s contribution matters in our quest to achieve our full potential.

  • We live by ourCore Values:simplicity, sharing risk, integrity, respect, and trust.

YOU MIGHT LIKE THIS JOB IFYOU

  • Are an entrepreneur – you enjoy taking ownership of your surroundings and constantlyseekto find ways to improve.

  • Area self-starter with an interest in engagingcustomersona face-to-face basis.

  • Possess a ‘hunter’ mentality with regard to finding and developing new sales opportunities.

  • Are excited about working with a differentiated product and customer mix and are passionate about the customer experience.

PRIMARY RESPONSIBILITIES:

  • Establish andmaintainstrong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction.

  • Develop and implement a robust plan to achieve significant growth withinthe MRO Segment.

  • Tactical and operational planning withthe SegmentManager todetermineprimaryobjectiveswithinaccounts.

  • Align with distributor network to promote significant growth in region through identifying opportunities at major accounts.

  • Develop and report accurate sales forecasts by account and product line and understand changes in demand.

  • Identifyand resolve customer pain points and offer solutions.

  • Collaborate with product management and development toidentifynew product requirements and aid in the development and launch of new products within our Innovation Framework.

  • Demonstrate strong Sales Excellence including a disciplined competency in the understanding andutilizationof SalesForceCRM.

  • Participate in market/channel projects asrequiredto support the overall business strategy.

  • Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service.

  • Promote,support,and adhere to all safety and quality related policies and procedures.

SKILLS & COMPETENCIES:

  • Bachelor’s degree in Business, Engineering orascience-related disciplineor equivalent experience.

  • 3+ years of salesexperience within the manufacturing/assembly industryis required.

  • Priorexperience selling toOriginal Equipment Manufacturers (OEMs)with a proven growth record.

  • Familiarity with Sales Processes and CRM-specifically Sales Force.

  • Proficiencyin MS Office Suite.

  • Must have a Valid Driver’s License and the ability totravel60%.

  • Adhesives and/or potting compound experience strongly preferred.

  • Ability to sit and stand for up to 8 hours/day.

Compensation Information:

The salary for this role is $110,000.00 - $120,000.00.This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.


As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.


All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

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