Junior SQL Technical Support professional

StaffSource
Knoxville, TN

Work Schedule: Hybrid – 3 Days Onsite / 2 Days Remote

Contract Type: Contract (3 Months)

Pay Rate: $28–$29/hour

Start Date: ASAP



Position Overview

We are seeking a Junior SQL Technical Support professional to join our team in Knoxville, TN. This role is ideal for an early‑career SQL professional who is highly professional, detail-oriented, and experienced working within Microsoft-based environments. The position supports database operations, troubleshooting, and data requests in a fast-paced, structured organization similar to a financial services or enterprise environment.

Core Responsibilities

  • Database Maintenance & Monitoring
  • Support Microsoft SQL Server environments, including tables, schemas, indexes, and basic performance monitoring
  • Review monitoring tools and respond to alerts such as high CPU usage, locked sessions, or failed jobs
  • Technical Support & Troubleshooting
  • Act as first-line support for SQL and database-related issues
  • Troubleshoot data anomalies, access issues, and slow-running queries
  • Support application teams with database-related requests and incidents
  • Query Development & Optimization
  • Write, debug, and optimize SQL queries, views, and stored procedures
  • Execute scripts to update, validate, or extract data for reporting purposes
  • Data Backup & Recovery Support
  • Assist with execution of database backups
  • Follow established recovery and data protection procedures
  • Documentation & Compliance
  • Create and maintain technical documentation for database configurations, procedures, and troubleshooting steps
  • Adhere to organizational standards and Microsoft security and technology best practices
  • Collaboration
  • Work closely with developers, analysts, and system administrators to support application deployments and data integrations

Required Skills & Qualifications

  • Hands-on experience with SQL and relational databases (Microsoft SQL Server preferred)
  • Experience working with Microsoft technologies and standards(Microsoft SQL Server, Microsoft 365, Excel, Teams, etc.)
  • Basic understanding of query performance tuning and execution plans
  • Strong troubleshooting and problem-solving skills
  • High level of professionalism and clear communication skills
  • Ability to work onsite 3 days per week in Knoxville

Preferred Qualifications

  • Bachelor’s degree in Computer Science, MIS, or a related technical field
  • Exposure to scripting (PowerShell, Python, or similar)
  • Experience working in a ticket-based support or production environment
  • Familiarity with reporting or data extraction requests

Additional Information

This role is a strong stepping stone for future positions such as Database Administrator (DBA), Data Engineer, or Senior SQL Developer. Candidates must be dependable, professional, and ready to start immediately.

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