Jr HR Generalist (Academic/University/Hospital exp)

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Junior HR Generalist

____________________________________________

NOTE- THIS IS HYRBID ROLE & ONLY W2 CANDIDATES/NO C2C/1099

*** Candidate must be authorized to work in USA without requiring sponsorship ***

Position: Junior HR Generalist (Job id – 3336091)

Location: Los Angeles CA 90024 (Hybrid work schedule, onsite every Tuesday and Thursday, as well as every other Friday)

Duration: 3 Months + Possible Extension

Shift Timings: Monday-Friday, 8-5 Pacific

_____________________________________________________

• Responsibilities include reviewing, approving, and auditing HR transactions, leading audit readiness and compliance activities, maintaining HR data integrity, resolving complex employee and departmental inquiries, developing training materials and job aids, and establishing documentation and quality standards.
• The position utilizes systems including UCPath, ServiceNow, Avature, Salesforce, and RASC interfaces to ensure data accuracy, regulatory compliance, audit readiness, and effective service delivery.
• The HR Generalist 3 partners with HR Service Center teams, Centers of Excellence, UCPath, HR Business Partners, Compliance, and system partners to resolve issues, identify risks, implement process improvements, and enhance service quality and the employee experience.

Department Summary

The Human Resources Service Center supports employees, leadership, and departments by delivering consistent, compliant, and customer focused HR services.

The Service Center operates in a shared services environment and partners with Workforce Administration, Position Management, Talent Acquisition, Payroll, Employee Relations, Compensation, Benefits, and Compliance to ensure accurate HR operations and service excellence.

Essential Functions

1. HR Transaction Processing & Case Management (25%)

Review, approve, and oversee HR transactions across the employee lifecycle.

Ensure compliance with UC policies, collective bargaining agreements, internal controls, and standard operating procedures.

Manage complex and escalated HR cases in ServiceNow.

Conduct quality assurance reviews and post transaction audits.

Monitor pending transactions, identify trends and risks, and provide guidance to staff.

Escalate significant issues to leadership when appropriate.

2. HR Data Integrity & Systems Management (25%)

Provide subject matter expertise for employee, position, and HR data.

Support and oversee data governance across HR systems.

Conduct root cause analysis for recurring data discrepancies and system issues.

Coordinate issue resolution with UCPath, CRU, RASC, and other stakeholders.

Maintain audit readiness and data integrity standards.

Develop and maintain documentation and approval standards.

3. HR Compliance, Files & Audit Readiness (25%)

Lead internal and external HR audits.

Oversee employee file maintenance and auditing activities.

Ensure compliance with policies, regulations, and collective bargaining agreements.

Serve as the primary contact for HR audit inquiries.

Analyze findings and track corrective actions.

Identify compliance gaps and recommend improvements.

Develop and maintain training materials, job aids, desk guides, and standard operating procedures.

Train HR staff and provide ongoing guidance.

Serve as a subject matter expert for complex compliance and operational issues.

4. Employee & Department Support / Service Delivery (10%)

Provide HR consultation and guidance to employees, managers, departments, and HR partners.

Respond to inquiries through ServiceNow, phone, email, and escalations.

Act as a liaison between employees, leadership, and HR teams.

Translate policies and procedures into clear guidance.

Deliver professional, customer focused service in a high volume environment.

5. Process Improvement, Special Projects & Operational Excellence (15%)

Analyze workflows, transaction outcomes, audit results, and case trends.

Identify operational risks and process improvement opportunities.

Lead or support special projects and pilot initiatives.

Recommend and implement process improvements and standardization efforts.

Support cross training and operational continuity.

Education Requirements

Bachelor's degree in a related field, or an equivalent combination of education and experience required.

Experience Requirements

• 3 to 5 years of progressively responsible experience in HR operations, shared services, workforce administration, position management, benefits, or employee services.
• 3 to 5 years of experience with HRIS and case management systems such as UCPath, PeopleSoft, or ServiceNow.
• 3 to 5 years of experience supporting HR compliance, audits, or HR file management.
• 3 to 5 years of experience collaborating with HR stakeholders such as UCPath Center and RASC.
• 3 to 5 years of experience supporting special projects, process improvements, or system implementations in an HR shared services environment.
• 3 to 5 years of experience supporting high volume HR operations within an academic medical center or large, complex organization.

Knowledge, Skills & Abilities

• Comprehensive knowledge of UCPath, PeopleSoft, ServiceNow, or similar HR systems.
• Knowledge of UC policies, procedures, collective bargaining agreements, and HR compliance requirements.
• Ability to process and audit HR transactions accurately.
• Ability to conduct root cause analysis and resolve complex issues.
• Strong written and verbal communication skills.
• Ability to prepare reports, correspondence, audit documentation, and training materials.
• Strong customer service skills in a fast paced environment.
• Ability to collaborate effectively with employees, managers, HR colleagues, and business partners.
• Ability to analyze HR transactions, cases, and audit findings and implement corrective actions.
• Sound judgment in applying policies and compliance requirements.
• Ability to manage multiple priorities and meet service level expectations.
• Ability to identify workflow improvements and support operational excellence.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Additional Requirements
• Adhere to I-CARE service standards.
• Comply with HIPAA, confidentiality, and cybersecurity requirements.
• Follow all hospital, regulatory, accreditation, infection control, and emergency management policies.
• Participate in quality improvement and performance improvement initiatives.

___________________________________________________

Bhupesh Khurana

Lead Technical Recruiter

Email – [email protected]

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws