JFK Branch Manager

JFK Branch Manager (Customs Broker License or CCS Required) | Hybrid work schedule

A well-established freight forwarding and customs brokerage company is looking for an experienced Branch Manager to lead its JFK operation.

This is a senior leadership role overseeing branch operations, compliance, financial performance, customer relationships, and team development across air import, customs brokerage, and freight forwarding operations.

What's On Offer

• Salary up to $150,000
• Hybrid schedule: 2 days in office / 3 days remote
• Senior leadership role with operational influence and autonomy
• Opportunity to lead an established JFK branch operation
• Strong long-term growth potential within the business

Key Responsibilities

• Lead and manage all branch operations, ensuring efficiency, compliance, and service performance
• Oversee import compliance activities including HTSUS, ISF, EAR, ITAR, AD/CVD, Section 232/301, and related regulations
• Develop and maintain SOPs and branch audit/compliance programs
• Manage branch financial performance including P&L, budgeting, WIP, invoicing, and cost controls
• Negotiate rates and service agreements with carriers, truckers, and vendors
• Partner with sales teams to support customer growth and client relationships
• Act as the senior escalation point for operational and compliance matters
• Lead, mentor, and develop operational staff and future leadership talent
• Drive operational improvements through process development and technology

Requirements

• Customs Broker License or CCS certification
• 5+ years of freight forwarding and import compliance experience
• Strong operational background in air imports, with some ocean and domestic exposure
• Previous management or branch leadership experience
• Strong knowledge of U.S. Customs regulations and import procedures
• Experience with financial oversight, budgeting, and branch performance management
• CargoWise experience preferred
• Strong communication, leadership, and customer management skills