This is a high visibility role responsible for working on client-facing features across digital channels, the Chase mobile app, and advisor/branch tool-sets
Our team is highly collaborative, innovative, and strategic. You will be exposed to a tremendous amount of cross collaboration and internal mobility opportunities in this role as well.
As a Product Manager in the J.P. Morgan Wealth Management Core Capabilities Product team, you will play a critical role in identifying, gathering and analyzing information used in defining the vision and strategy and facilitating execution of the next generation of digital solutions across the Wealth Management business lines. You will partner with other product teams, designers, and technology teams across J.P. Morgan Wealth Management and the broader JPM Chase organization to deliver an intuitive, controlled, and seamless experience for all J.P. Morgan Wealth Management clients and advisors. You will be comfortable working on large-scale initiatives, connecting dots across product lines, and conducting deep analysis to recommend solutions supported by data.
Job responsibilities
- Serve as the initial contact between our business and technology partners to triage new features and enhancement requests, ensure clear understanding of the desired business objective, and how the new functionality supports firm wide business strategies
- Conduct requirement-elicitation meetings with appropriate teams to understand the context of critical stakeholder needs, pain points and business impact
- Engage with Tech Architect to determine architectural impact to Platform and identification of potential impact to other Platforms
- Participate in preparation tasks for prioritization through Agile planning methods and work with Product Owner to make recommendations into final prioritization decisions
- Adopt usage of processes and tools for appropriate documentation of the business problem, use cases, user stories, current state (As-Is) and target state (To-Be) processes
- Lead partnership with Quality Assurance to lead functional end-to-end testing across all channels (web, mobile). Lead the prioritization of any defects found and work with technology on the resolution
- Lead release coordination and planning
- Develop expert level knowledge of current state platform and help with solutioning the target state
- Provide key input in build out of multi-year product roadmap and translate product strategy into defining actionable deliverables
- Provide key input in defining the OKRs by partnering with cross functional leaders
- Proactively analyze data and leverage data-driven experimentation and measurement frameworks to ensure that key results are on-track
- Generate ideas for continuous improvement and process improvements to promote productivity, efficiency, and increased collaboration across multiple scrum teams
Required qualifications, capabilities, and skills
- 5+ years of product management or business analyst experience with a strong analytical background; project management experience a plus
- Experience in Payments, cash/asset transfer, or related field
- Experience working closely with user experience designers and software engineers
- Experience with Adobe Analytics or any web analytics tool is a plus
- Work in environment with a high level of ambiguity and ability adapt accordingly
- Execution focused and able to organize, prioritize and manage multiple streams of work simultaneously
- Strong partnership record and ability to build effective business relationships required to leverage parts of the organization when needed
- Strong verbal communication and presentations skills - the ability to write clearly with a high level of sophistication and detail
Preferred qualifications, capabilities, and skills
- Act as a mentor to junior product managers
- Create an effective and positive team culture
- Industry experience would be preferred
