J.P. Morgan Wealth Management - Client Service Team Lead - San Antonio, TX

JPMC Candidate Experience page
San Antonio, TX

You will partner with leadership in the coordination, implementation and messaging of key business initiatives to Private Client Investment Associates

· Support Private Client Investment Associate performance and development through onboarding and training, and periodic in field workshops to improve Private Client Investment Associate effectiveness and expertise

· Identify opportunities to develop and deliver best practices to meet and exceed our client expectations and creating a client obsession culture within the team

· Provide field feedback to practice management on key initiatives

· Review and approve time and attendance records for Private Client Investment Associates

· Assist with resolution of various technology issues

· Maintain and update Independent Advisor coverage report

· Serve as liaison and manage relationships between Private Client Investment Associates, Advisors, and Market Directors - Wealth

· Maintain and track revenue share agreements for Private Client Investment Associates

· Strengthen relationships with internal business partners including One Chase partners and branch leadership

· Focus on the employee experience, help define and drive an inclusive culture within the organization

 

Required qualifications, capabilities, and skills

· 3-5 years proven experience leading teams and coaching in a client-focused environment

· Series 7, 66, 9 & 10, Life and Health Insurance

· Innovative thinker able to drive future engagement with clients to provide an exceptional experience

· Creates a climate in which people want to do their best; motivated and empowers others by inviting input from each person and sharing ownership and visibility

· Demonstrated ability to collaborate across J.P. Morgan Wealth Management and with other One Chase partners i.e. Consumer Banking & Business Banking

· Strong communication skills, highly professional, attention to detail and excellent follow-through

· High degree of Wealth and / or investment product and technology acumen

· Ability to travel 25% of the time

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