IT Support & Office Coordinator
Jacksonville, FL | On-site | Full-Time | $21 to $25/hr.
A growing Jacksonville-based organization is hiring an Office/IT Support Assistant to support daily office operations while serving as a key resource for employee technology setup and basic technical support.
This is a strong fit for someone who enjoys a hands-on role that combines office coordination, employee support, and entry-level IT responsibilities. You will help keep the office running smoothly, support new hire onboarding, assist employees with equipment and access needs, and serve as a reliable point of contact for day-to-day operational support.
What You’ll Do:
- Set up computers, workstations, and equipment for new hires
- Provide basic IT support for hardware, software, login, and connectivity issues
- Assist with user account setup, password resets, and device coordination
- Support employees with Microsoft 365 and other common business tools
- Help manage IT equipment inventory and maintain accurate documentation
- Answer phones, greet visitors, and assist with front office responsibilities
- Provide administrative support across departments, including HR, operations, sales, and accounting
- Help maintain an organized, responsive, and professional office environment
- Partner with internal leadership and senior IT resources when issues require escalation
What We’re Looking For:
- 1 to 2 years of experience in IT support, office support, or a similar hybrid role
- Experience setting up laptops, desktops, printers, and related office equipment
- Working knowledge of Power BI and SharePoint
- Familiarity with Windows, macOS, and Microsoft 365
- Basic understanding of networking concepts such as Wi-Fi, VPN, DNS, and IP addressing
- Strong communication skills and a service-oriented mindset
- Ability to stay organized, manage multiple priorities, and follow tasks through to completion
- Associate’s degree in IT, Computer Science, or a related field, or equivalent work experience
Preferred Experience:
- Exposure to helpdesk or ticketing systems such as Zendesk, Jira, or ServiceNow
- Familiarity with remote support tools such as TeamViewer, AnyDesk, or LogMeIn
- Prior experience in a front desk, receptionist, or office support environment
Schedule + Compensation:
- Full-time
- On-site in Jacksonville, FL
- $21 to $25 per hour
- Standard hours are generally 8:00 AM to 5:00 PM, with some flexibility
Benefits:
- Full benefits package
- Unlimited PTO
This opportunity is ideal for someone who likes being the person others rely on for both office support and everyday technology needs.
Interested candidates are encouraged to apply.
