IT Specialist - AI Application Developer (0078858)

University of Hawaii
Kapolei, HI

Description

Title: IT Specialist (AI Application Developer)

Position Number: 0078858

Hiring Unit: UH AT WEST OAHU, ADMINISTRATIVE SVC, INFORMATION TECHNOLOGY

Location: Kapolei, HI

Date Posted: 04/29/2026

Closing Date: 05/13/2026

Band: B

Salary: salary schedules and placement information

Full Time/Part Time: Full-time

Month: 11

Temporary/Permanent: Permanent


Duties and Responsibilities (*denotes essential functions):


  • *Designs, develops, and deploys Artificial Intelligence-based solutions to support campus units – academic, research, and administration. Examples of solutions will be used in the automation of workflows, instrumental support, and data analysis, etc.
  • *Develops and maintains predictive models, chatbots, and analytics tools for stakeholders.
  • *Works with AI solutions within the institution’s data governance policies and practices to ensure applications are secured with no data exposures.
  • *Develops APIs and integrations of AI tools with higher education institutional data applications, such as student information systems, financial aid processes, human resources, and financial systems.
  • *Provides expert guidance for all AI related events, committees, and projects to ensure technology policies are followed and data security is maintained.
  • *Proactively identifies and adopts new techniques/methods in AI and other best practices for information technology and data governance.
  • *Follows and implements directives and guidance related to best practices from University of Hawai'i System Information Technology Services.
  • *Ensures the consistent adoption, implementation, and enforcement of recommendations issued through University of Hawai'i System Information Technology Service.
  • *Keeps abreast of recommendations issued through University of Hawai'i System Information Technology Service, and takes timely action as needed.
  • Collaborates with institution stakeholders such as peers, faculty, staff, and researchers to build effective models for the applications.
  • Provides technical training and accurate documentation to help stakeholders improve their duties and tasks.
  • Other duties as assigned.


Minimum Qualifications:


  1. Possession of a pertinent baccalaureate educational degree in computer science, information technology, management information science, artificial intelligence, and 4 years of progressively responsible professional information technology experience with responsibilities for developing Artificial Intelligence and data driven applications, of which 2 years of the experience must have been comparable in scope and complexity to the next lower pay band in the University of Hawai’i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
  2. Considerable working knowledge of developing data-driven applications with a focus on artificial intelligence as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodologies.
  3. Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with Artificial Intelligence.
  4. Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluate, integrate, and implement practical and thorough solutions in an effective and timely manner.
  5. Proven ability to comprehend, interpret and implement administrative directives and guidance to ensure IT operations align with organizational standards and industry best practices.
  6. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
  7. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
  8. For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.


Supplemental Minimum Qualifications:


  1. Demonstrated ability to develop or program AI-related languages (i.e., Python) and the use of common AI/ML libraries (i.e., TensorFlow, PyTorch, scikit-learn, etc.).
  2. Demonstrated ability to design structured and unstructured data sets to be used within the application
  3. Demonstrated knowledge of web server technologies (i.e., Apache, IIS, etc.).
  4. Demonstrated ability to identify problems and create solutions in a timely manner to meet the stakeholders' expectations.
  5. Considerable knowledge of general organization, including but not limited to tasks for projects, data files, and tracking change orders for applications.
  6. Experience in effective communication with administration, stakeholders, peers, and student assistants.
  7. Considerable ability to manage multiple priorities to ensure that projects are completed in a timely manner.
  8. Extensive experience in data security in all aspects with a focus on data governance, secure programming, and data protection as prescribed by the government, university, or corporate entities.
  9. Demonstrated experience in developing and implementing enterprise-wide AI applications that were deployed on a large scale.
  10. Practice in the use of universal and inclusive design for the accessibility of all developed solutions and applications.
  11. Knowledge of creating and fact-checking reports that are necessary for decision making by administration or other stakeholder groups.


Desirable Qualifications:


  1. Knowledge of Windows or Linux operating systems.
  2. Knowledge of building data-driven dashboards using industry-recognized tools such as Tableau, Microsoft Power BI, etc.
  3. Experience with AI tools for higher education institutions.
  4. Experience with student success tools for record retention and recruitment such as Ellucian Banner, Salesforce, Insights, and others that would provide accurate information to stakeholders.
  5. Considerable knowledge of operational workflows in a higher education environment.

To Apply:


Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Applicants must submit the following:

  • Cover letter indicating interest in the position and how the minimum and desirable qualifications are met.
  • Current resume'
  • References - names and contact information (telephone number and email addresses) of at least three (3) professional references.
  • Transcripts showing pertinent degree (copies of transcripts are acceptable, but official transcripts will be required at time of hire).


Note: If you have not applied to a position before using NEOGOV, you will need to create an account. Late, incomplete, or unreadable application materials will not be considered. Please REDACT any social security number and/or birth date on your documents prior to submitting.


Inquiries: UH West Oahu Human Resources: 808-689-2525; uhwohr@hawaii.edu


EEO, Clery Act, ADA

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/


Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/

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