IT Network and Telecommunications – Senior Specialist (ITNT-SS/ETS) - Internal

IT Network and Telecommunications – Senior Specialist (ITNT-SS/ETS) - Internal

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This opportunity is internal and available to current HCA employees only.

Join the Enterprise Technology Services division at HCA as a Network Solutions Architect (ITNT-SS) to design and optimize secure, scalable infrastructure across LAN, WAN, and cloud environments. In this senior-level role, you will lead the modernization of our network performance while ensuring our systems remain highly available, compliant, and aligned with business goals. This position offers flexible telework arrangements and career growth for current qualified HCA staff.

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

About the division:

The Enterprise Technology Services (ETS) division is the agency’s designated technology provider for the HCA. ETS delivers innovative Information Technology (IT) solutions for enterprise-class business solutions (i.e., applications, data, and business processes) that support the mission of HCA’s divisions and business program groups, including:

• Enterprise Voice Services (EVS) section, which is solely accountable for delivering highly reliable infrastructure services supporting telephony access and voice connectivity.
• Enterprise-wide IT planning and performance deliveries for reliable and accessible telephony services internally and externally with numerous service providers.

About the position:

The IT Network and Telecommunications Senior Specialist (Network Solutions Architect) designs, implements, and optimizes secure and scalable network infrastructures spanning LAN, WAN, cloud environments, and data centers, ensuring compliance with federal regulations, State OCIO policies, and HCA’s enterprise architecture standards. This senior-level role applies deep technical expertise to build highly available connectivity solutions, modernize network performance, and align long-term infrastructure strategy with business needs. This position coordinates with external service providers and partner agencies, implements proactive monitoring tools, and ensures infrastructure remains secure, reliable, and aligned with industry best practices.

This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. HCA has currently suspended the ability to support out-of-state telework.

Some of what you will do:

• Architects (document, designs and implements) existing and new technologies and solutions which provide integration and interoperability of network services for agency, state and non-state provided information technology systems.
• Provides senior-level consultation for IT projects and initiatives, and reviews approach for compliance with related architecture components.
• Works with stakeholders and team members to understand business requirements and technical needs and documents current and/or future system architecture.
• Identifies, communicates, and documents how new/upgraded technologies interact, support, and integrate with existing technologies and information systems used by HCA.
• Plans, documents, and collaborates to develop path for migrations, deployments, and installations of HCA owned IT systems.
• Create, manage and maintain Virtual Private Network (VPN) Connections in and out of the agency’s VPC environments.
• Create, manage and maintain Peering Connections within the VPC environments.
• Architect and implement the network segmentation within the VPC environments.
• Develop and maintain emergency operations' processes and documentation.
• Collaboratively work with WaTech and other vendors in the design and implementation of network connections into the agency's cloud computing environment.
• Manage and maintain technical documentation.
• Responsible for tier 3 troubleshooting.

Required qualifications:

Qualifying candidates will meet one of the following criteria options:

Option 1:

Bachelor's degree in Network Engineering, Information Systems, Computer Science, Information Technology, or related field, and five (5) years of the required experience below

Option 2:

Associate’s degree or equivalent in Network Engineering, Information Systems, Computer Science, Information Technology, or related field, and seven (7) years of the required experience below

Option 3:

Nine (9) years of the required experience below

The required experience includes the following:

• Progressive (continuing to grow professionally) professional IT experience analyzing, designing, installing and/or maintaining Cisco (LANs & WANs) network infrastructure equipment.
• Progressive experience designing application architecture for medium to large networks or providing IT customer or technical support.

Required competencies:

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preferred qualifications:

Operational experience in designing, administering, configuring and/or troubleshooting the following:

• Cisco switches & routers
• Cisco Identity Services Engine (ISE)
• PaloAlto firewalls
• Orion SolarWinds

Desired certifications and formal training in network technologies:

• Cisco Certified Network Professional (CCNP)
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Design Associate (CCDA)
• Wireshark Certified Network Analyst (WCNA)
• ITIL Foundations Certifications

How to apply:

Only candidates who reflect the required qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach:

• A cover letter that specifically addresses how you meet the qualifications for this position
• Current resume

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

About HCA:

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer:

• Meaningful work with friendly co-workers who care about those we serveVoices of HCA
• A clear agency mission that drives our work and is person-centeredHCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit packageWA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• And free parking!

Notes:

This position is covered by the Washington Federation of State Employees (WFSE). Once the listed position(s) is(are) filled, this recruitment announcement may also be used to fill additional position(s) for up to sixty (60) days.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission.Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Lisa Fleming at (360) 725-1723 or lisa.fleming@hca.wa.gov.

The Washington State Health Care Authority (HCA) is anE-Verify employer. All applicants with alegal right to work in the United States are encouraged to apply.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

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