IT Manager, Senior (Senior Software Development Manager)

ABOUT THE COURT

The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court’s 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. With an annual budget exceeding $1 billion, the Superior Court of Los Angeles County operation scales one of the nation’s largest counties, covering over 4,084 square miles and serving over 10 million residents.

The Court’s justice-oriented mission, dynamic workforce and the ever-evolving needs of the community at large offer bold and rewarding opportunities for talented, public-sector professionals and leaders who seek to foster and realize positive impact. Find out more about your future with the Superior Court of Los Angeles County – connect with us today.

ABOUT THE POSITION

This position is responsible for overseeing software development teams focused on designing, building, enhancing, and maintaining critical business applications that support essential court operations and public services. This is an opportunity to help shape the future of how technology empowers the Court by delivering modern, resilient, and user-centered solutions that have a meaningful impact on access to justice and organizational effectiveness. For a detailed job description, please click here. Please note the requirements in the job description may vary from the requirements in this bulletin.

Key responsibilities:

• Manages, directs, and evaluates the work of staff engaged in providing infrastructure operation, systems design, application development, database design/management, technology support, quality assurance, and other IT disciplines; reviews and evaluates the feasibility of and approach to technology initiatives.
• Manages assigned teams through subordinate supervisors by ensuring work priorities and activities are efficient and consistent with statutory, rule, and policy requirements, as well as organizational quality and service expectations.
• Selects, hires, mentors, and trains staff and manages employee performance by regularly monitoring work, providing coaching, evaluating performance, and engaging in corrective/disciplinary action as needed.
• Collaborates with other senior information technology managers to define, build, and support the department’s human resources strategies, including hiring, training, professional development, and succession planning.
• Manages daily operations for assigned unit(s), ensuring resource availability, defining and implementing strategies, and evaluating processes and procedures.
• Manages a portfolio of projects by creating, updating, and communicating project plans, organizing, and directing work of project team members, conducting project status meetings, and tracking project progression against timetables and budgets.
• Ensures service and support contribute to business objectives and stakeholder expectations; cultivates and manages relationships with stakeholders and customers; partners with functional groups and development teams to deliver solutions which meet product/service goals and operational requirements.
• Reviews operational and public access requirements to determine the need for enhancements, modifications, and new programs.
• Plans and develops short-term and long-term strategic goals, key performance indicators, and metrics; measures service levels against key performance metrics and develops plans for remediation, improvement, or enhancement of services as needed.
• Develops and manages business continuity plans and exercises to ensure the timely continuation and/or restoration of technology services in response to unforeseen emergencies or disasters.
• Develops and evaluates system flows, schemas, and other documentation; reviews and evaluates specification documents.
• Manages and participates in creating software and hardware standards; enforces use of standards for all applications and systems interfaces.
• Researches, evaluates, and recommends new technologies, equipment, and/or work processes to improve productivity and efficiency; solicits feedback from internal or external customers to determine opportunities for unit/team improvement.
• Promotes effective communications with and between co-workers, teams, other units, and management, including sharing information, participating in workgroup conversations, and facilitating the exchange of constructive feedback.
• Develops and oversees assigned budget.
• Performs other assigned duties of similar nature and complexity as those described above.

MINIMUM REQUIREMENTS

To qualify, you must meet one of the following options at the final filing date of this bulletin:

Note:Credit for experience is based on a 40-hour workweek. Part-time experience is credited on a pro rate basis (e.g., working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit.

DESIRABLE QUALIFICATIONS

The ideal candidate will possess the following desirable qualifications:

• Technology skills
  • Deep expertise in C# / .NET, with a strong grasp of clean architecture and SOLID principles
  • Fluency in software and microservices design patterns — able to make authoritative architectural decisions
  • Working knowledge of modern AI frameworks, LLM integration, and practical prompting strategies
  • Proven track record designing reusable, multi-tenant software products that scale across a broad customer base
  • Driving DevSecOps maturity—pipelines, environment strategy, quality/compliance checkpoints, and operational telemetry
• Leadership & soft skills
  • Executive-level communicator — comfortable presenting, facilitating, and influencing at the Sr. Director and C-suite level
  • Servant leader with a demonstrated ability to develop and elevate engineering talent
  • Thought leader who translates emerging technology trends into actionable strategy
  • Creative problem-solver who challenges conventional approaches and brings innovative solutions to complex challenges
• Budget & Vendor Management
  • Building and managing unit budgets, tracking project spends, forecasting resource needs
  • Administering vendor/SOW lifecycle, evaluations, and contract compliance

Questions regarding this posting may be e-mailed tompeoples@cpshr.us.