IT Integration Communication Specialist II / III / Senior | Utility

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

IT Integration Communication Specialist II / III / Senior | Deer Valley

At APS, this role is at the core of how we deliver safe, reliable energy across Arizona. As an IT Integration Communication Specialist, you won’t just support systems—you’ll be hands-on in building, integrating, and optimizing the communication infrastructure that keeps critical utility operations running in real time.

This is not a desk-based role. We’re looking for a highly skilled, field-focused technical professional who thrives in complex environments, takes ownership from day one, and has the confidence to troubleshoot, challenge designs, and drive solutions in the field. The work is visible, impactful, and essential to keeping the grid connected and operational.

If you’re someone who enjoys solving real-world problems, working with advanced communication systems, and seeing the direct impact of your work—this is that opportunity.

What Your Day Would Be Like:

• Lead the installation, configuration, testing, and commissioning of communication systems supporting critical utility infrastructure
• Diagnose and resolve complex field issues—identifying root causes and implementing real-time solutions to keep systems operational
• Evaluate designs in the field, identify gaps or deficiencies, and recommend practical redesigns or modifications
• Partner with engineering teams and vendors to resolve escalations quickly—acting as the technical expert on-site
• Monitor system performance and ensure all work meets strict safety, quality, and operational standards
• Drive process improvements by providing feedback on system design, installation methods, and integration practices
• Perform hands-on testing, troubleshooting, and validation of network and communication integrations in live environments

• Technical Depth – Strong experience with communication infrastructure, network hardware, and field integration (utility, telecom, or industrial environments preferred)
• Self-Starter – Takes ownership, works independently in the field, and drives work forward without waiting for direction
• Critical Thinker & Problem Solver – Able to assess complex issues, troubleshoot under pressure, and implement effective solutions quickly
• Confident but Curious – Comfortable making decisions in the field, while knowing when to ask the right questions to avoid risk and ensure accuracy
• Strong Communicator – Able to clearly document work and communicate effectively with engineers, vendors, and cross-functional teams (both written and verbal)
• Process Improvement Mindset – Continuously looks for ways to improve system performance, installation quality, and operational efficiency
• Adaptable & Resilient – Thrives in dynamic, hands-on environments where priorities shift and real-time problem-solving is critical

IT Integration Communication Specialist II | Deer Valley

• Equivalent to a high school diploma and experience troubleshooting and repairing metering and control systems
• PLUS two (2) years related experience.

IT Integration Communication Specialist III | Deer Valley

• Equivalent to a high school diploma and experience troubleshooting and repairing metering and control systems
• PLUS five (5) years related experience.

IT Integration Communication Specialist, Senior | Deer Valley

• Equivalent to a high school diploma and experience troubleshooting and repairing metering and control systems
• PLUS seven (7) years related experience.
  
  Additional Requirements:
• Ability to travel statewide, work outdoors, and work overtime.
• Demonstrated experience in substation design concepts/practices relating to substation control and communication equipment needed to back haul substation telemetry.
• A thorough understanding of protection, metering, and control concepts.
• The ability to apply and solve mathematical formulas using algebra and trigonometry.
• Familiarity with electronic circuit fundamentals.
• Demonstrated personal computer skills including working knowledge of both hardware fundamentals and software applications.

1) Under direct supervision, install, assemble, design repairs, adjust, test, and turn up telecommunications equipment such as wired and wireless telecommunications systems devices, microwave, IP Networks, Radio Frequency (RF) Communications systems, Voice & Data communications, VoIP, Cameras, Wi-Fi, fiber optics, WAN/FAN/LAN technologies, all of which make up the Next Generation Network.
2) Troubleshoots and design repairs on a wide variety of computer aided telecommunications devices such as Portable/Mobile and Radio Repeaters, radio dispatch consoles, electronic and electro-mechanical equipment, SCADA systems, Fiber, DWDM, telemetry and GPS systems, wired and wireless network equipment. Regularly use diagnostic software for localizing equipment and system problems, specialized testing equipment such as communications analyzers, digital oscilloscopes, Radio Service Monitors, digital multimeters, cable verifier, spectrum analyzers, frequency counters, RF power meters, OTDR, and DS1-DS3 testers.
3) Install, test, and turn up Carrier Class Digital Microwave (MW), and Radio Frequency (RF) Data Link equipment.
4) Operate 4X4 vehicle on primitive roads where extremes of desert heat and high-altitude snow and/or ice may be encountered.
5) End End circuit testing and verification across multiple media platforms. IE fiber, microwave, and copper.

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

Onsite: Requires work to be performed in the field and/or at an APS facility. Depending on the responsibilities of the role, this may include, but is not limited to, working at a power plant, job site, or in the community.

*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

*Role types are subject to change based on business need.