IT Infrastructure Project Manager

We are seeking a versatile and proactive Associate Project Manager to join our Infrastructure and Engineering team. In this role, you will partner with System Administrators, Infrastructure Engineers, and Security teams to analyze workflows, gather project requirements, track project milestones, and ensure strict adherence to Change Control and compliance policies.

This role is strictly focused on IT Infrastructure, Cloud Services, and Security Operations; it is NOT a software development or application engineering role.

Key Responsibilities

Project Coordination & Execution

• Task & Timeline Management: Assist in defining project scope, developing timelines, tracking tasks, and driving infrastructure initiatives (e.g., cloud migrations, hardware refreshes, security upgrades) to completion.
• Stakeholder Collaboration: Organize meetings and facilitate seamless communication between Infrastructure Project Managers, Technical Leadership, and Subject Matter Experts (SMEs).
• Scope & Cost Control: Monitor and document changes to project scope, schedules, and budgets, escalating potential risks to IT Management.

Process Analysis & Workflow Optimization

• Requirement Gathering: Collaborate with Systems and Security Engineers to translate technical infrastructure needs into clear, documented business and technical requirements.
• Efficiency Identification: Evaluate current operational workflows and identify opportunities to leverage automation (e.g., AI tools, low-code platforms) to streamline IT processes.

Governance, Change Control & Compliance

• Change Management: Ensure all modifications to production infrastructure, networks, data, and core applications are thoroughly reviewed, tested, and approved through the formal Change Control process.
• Documentation & Auditing: Author and maintain high-quality documentation for the internal Knowledge Base, standard operating procedures (SOPs), and compliance/audit trails.
• Security First: Ensure all managed projects align strictly with corporate IT security policies, governance standards, and regulatory compliance guidelines.

Qualifications & Skills

Required Experience & Education

• Experience: 2–4 years of experience in a Project Coordinator, Junior PM, or Business Analyst role, specifically embedded within an IT Infrastructure, Operations, or Systems Engineering environment.
• Core Technical Familiarity: A foundational understanding of core infrastructure concepts (e.g., Networking, System Administration, Windows Server, Identity & Access Management, Cloud Services/AWS/Azure). You don't need to configure them, but you must have a familiarity with the language.

Technical Toolset

• PM Platforms: High proficiency with modern project management and collaboration tools (e.g., Monday.com, Jira/Confluence, Wrike, or Zoho Projects).
• Productivity: Advanced skills in MS Office 365, particularly Excel for budget tracking, data analysis, and reporting.

Preferred Qualifications (Beneficial but not required)

• Automation & Low-Code: Experience with Microsoft Power Platform (Power BI, Power Automate, Power Apps) to build dashboards and automate internal processes.
• AI & Innovation: Experience utilizing AI technologies/prompting for automated workflows, task generation, or documentation drafting.
• Certifications: CompTIA Network+/Security+, ITIL Foundation, or CAPM (Certified Associate in Project Management) is a strong plus.

Soft Skills

• Bridging the Gap: Exceptional ability to communicate effectively with both highly technical engineers and non-technical business leaders
• Adaptability: Ability to work independently with minimal supervision while remaining a highly collaborative team player.
• Attention to Detail: Rigorous organizational skills with a passion for documentation, governance, and process structure. Able to take complex concepts and break them down into actionable tasks and items.

Mavis is an Equal Opportunity Employer

Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting [email protected].

We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to [email protected].