Epic Population Health IT Applcation Analyst , Full-Time, First Shift
UC Health is hiring a full-time Epic Population Health IT Application Analyst for the IS&T department for first shift at UC Health.
The Epic Population Health IT Application Analyst is responsible for implementing and supporting designated software applications in accordance with departmental standards and procedures. Work with users to apply system functionality to production practices. Develop reports to meet users’ requirements. Develop operational procedures and test software.
The IT Application Analyst assists with the configuration, maintenance, and support of Epic Population Health modules, including Healthy Planet, registries, and care management tools. This role works with analysts, clinicians, and operational teams to understand workflows and help identify opportunities for system improvements and efficiencies.
The analyst supports the development and maintenance of reports, dashboards, and registries to assist with population health initiatives and operational needs. They help translate business and clinical requirements into system updates under guidance from senior analysts, system analyst or leadership.
This role contributes to documenting system configurations, workflows, and procedures following established standards. The analyst participates in application updates and enhancements, including assisting with testing activities such as unit testing, integration testing, and user acceptance testing to ensure system changes meet requirements.
The analyst helps maintain data quality and consistency across applications and reporting tools. They provide end-user support by troubleshooting issues, answering questions, and assisting with training as needed. They also support maintenance of application tables, reports, and other system components.
The role follows production support processes by documenting incidents, requests, and resolutions using standard tools. The analyst participates in system upgrades, routine maintenance, and change management activities, while supporting continuous improvement efforts.
Additionally, the analyst assists in supporting population health reporting needs, including basic metrics and operational reports. They stay informed on Epic updates and healthcare IT practices to effectively support system functionality.
System Support & Configuration- Supports system configuration, tables, and parameters under direction. Assists with implementing enhancements and maintaining system functionality. Helps develop test plans and participate in testing activities.
Coordination - Responds to user requests and escalates issues as needed. Coordinates with team members, vendors, and other IT teams to support system changes and issue resolution.
Project Support - Supports project tasks by completing assigned work, providing status updates, and documenting activities. Assists with issue tracking and follows established project management standards.
Customer Relationship: - Facilitates end user meetings and provides clear communication to users. Assists with gathering requirements and supporting user needs. Contributes to positive user experience and process improvements.
Other duties as assigned: - Provides backup support for other analysts and assists with additional tasks as assigned.