About the Investment Operations Officer position:
This position is a new addition to a growing team and is an officer level role.
As a member of the Donor Advised team, this position is responsible for supporting the investment operations of the fund offering. As part of a dedicated and collaborative team, the position will report to the head of Investment Operations. The position works with both internal partners and external business partners including numerous custodian, clearing, and financial service providers and vendors to ensure efficient investment operations of the fund’s offerings.
KEY RESPONSIBILITIES:
Manage the daily preparation, processing, reconciliation, and issue resolution associated with investment and cash activity within DAF accounts.
System of record platform processing:
- Confirm and update asset data to ensure accurate reporting of cost basis, effective and trade dates, and receipt codes of contributions.
- Perform monthly reconciling of operating checking accounts.
- Conduct platform and banking reconciliation including check issuance status data.
- Initiate new asset establishment.
- Manage required actions from platform generated reporting including:
- Subaccount potential overdraft alerts
- Low balance alerts.
- Excess cash holdings
Unitized (pooled) funds processing:
- Assist in Net Asset Value (NAV) calculation reviews.
- Monitor funds’ cash balances.
- Coordinate with internal Operations department to process NAV trades and raises and rebalances of subaccounts.
Fee process coordination:
- Collaborate with various internal departments to ensure accurate schedules utilized during new DAF establishment and platform removal during closing process.
- Perform monthly and daily fee reconciliations.
- Ensure accurate and timely processing and posting of fees for all DAF accounts.
- Initiate fee invoices and processing of manual fees for specific DAF accounts.
Administrative and Strategic Tasks
- Collaborate and partner with supporting departments and key business partners, including new business, operations, business development, risk, marketing, and accounting to ensure sound and efficient operations.
- Support and participate in organizational initiatives and projects.
- Management of ongoing and special projects as assigned.
REQUIRED EDUCATION:
- Bachelor’s Degree or equivalent work experience (in addition to ‘required work experience’).
REQUIRED WORK EXPERIENCE:
- 1 year minimum in charitable organizations, trusts, financial services, or banking
PREFERRED SKILLS, KNOWLEDGE, AND CERTIFICATIONS:
- 2 years in professional office environment, preferably within charitable organizations, trusts, financial services, banking, or equivalent.
- Chartered Advisor in Philanthropy (CAP®) or desire to obtain.
- Experience with DAFs and other charitable giving vehicles.
- Strong sense of ownership and critical thinking, while applying a client-perspective mindset to all responsibilities.
- Ability to think creatively, identify opportunities to improve efficiencies, and work with colleagues to implement solutions.
- Focus to champion innovation with a relentless drive to improving user experience.
- Foundational experience in Microsoft Office, including TEAMS, and financial modeling.