Investigative Support Assistant

JobSummary

As an Investigative Support Assistant at the GS-1802-6, you will be part of the Office of Field Programs, U.S. Equal Employment Opportunity Commission (EEOC). In this role, you will provide administrative and clerical support to EEOC investigators and staff who handle cases for the nation's lead civil rights agency responsible for enforcing federal laws that prohibit employment discrimination.

LowGrade

6

HighGrade

6

PromotionPotential

7

OrganizationCodes

OT/EE00

Relocation

False

HiringPath

• fed-internal-search

MCOTags

TotalOpenings

Many

AgencyMarketingStatement

The U.S. Equal Employment Opportunity Commission (EEOC) boasts a highly motivated team committed to preventing unlawful employment discrimination and promoting equal opportunity for all.

TravelCode

1

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

• Assists investigators in developing a variety of evidentiary materials related to charges.
• Receives telephone calls and office visits from individuals and their representatives seeking information regarding filing charges/complaints of discrimination. Interviews charging parties/complainants and witnesses.
• Obtains relevant information concerning allegations of employment discrimination and provides information to individuals regarding allegations..
• Secures needed information to process inquiries and charges of discrimination and documents information received. With supervisory assistance, defines problems and identifies relevant facts.
• Reviews information regarding jurisdiction and timeliness, the basis of discrimination, and standing under the laws governing employment discrimination complaints, and reports findings to supervisor.
• Follows-up with charging parties/complainants, when necessary, to secure additional information.
• Types a variety of materials, such as memoranda, letters, charges, reports, and other related documents into final form.

Education

This position has a basic education requirement listed under the Qualifications section of this announcement.

Requirements

Evaluations

Once the application process is complete, your resume and supporting documentation will be reviewed to determine whether you meet the minimum qualifications and eligibility requirements outlined in this announcement. A Subject Matter Expert (SME) or SME Panel will be utilized to assist in the technical evaluation of candidates' qualifications. Applicants who meet these requirements will be certified and referred to the selecting official. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Flexibility, Integrity/Honesty, Interpersonal Skills, Reading Comprehension, Reasoning, and Self Management All qualified Non-Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ Equal Employment Opportunity The United States government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

HowToApply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 04/10/2026 to receive consideration. To view the Assessment Questionnaire before applying online, click on this link: https://apply.usastaffing.gov/ViewQuestionnaire/12922909 To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into https://login.usajobs.gov/Access/Transition select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. ADDITIONAL INFORMATION: The EEOC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the HR Specialist listed in this vacancy. The decision on granting reasonable accommodation will be made on a case-by-case basis. TTY users may contact us via the Federal Relay Service, 1-800-669-6820.

WhatToExpectNext

The SME panel will assess your qualifications for the job and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application. We expect to make a job offer within 40 days after the closing date of the announcement. After making a tentative job offer, we will conduct a suitability/security background investigation.

RequiredDocuments

To apply for this position, you must provide a complete Application Package which includes: Your Resume (NOT TO EXCEED 2 PAGES) showing work schedule, hours worked per week, dates of employment and duties performed. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. If your resume does not reflect demonstrated evidence of your qualifications, you will not receive consideration for the position. Most recent Performance Appraisal, if applicable. Please provide a copy of your most recent SF-50, "Notification of Personnel Action" which shows your appointment eligibility for the position for which you are applying. Your most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action showing your career/career-conditional status, title, series and grade (do not submit an Award SF-50). Also provide the SF-50 that reflects the highest grade level held on a permanent basis or the full performance level of your current position, whichever is higher. Career Transition Assistance Program documentation, if applicable Failure to submit documents required may result in loss of consideration.

Benefits

BenefitsUrl

https://www.eeoc.gov/careers/employee-benefits

OtherInformation

Relocation expenses will not be paid. This is a bargaining unit position: National Council of EEOC Locals, No. 216 Representing BUS code 1125. You will be expected to report to the duty station listed on this announcement. This job opportunity announcement may be used to fill additional similar vacancies across the EEOC. If you are unable to apply online or need to fax a document that you do not have in electronic form, please refer to the agency contact information. All employees of the federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment.

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

01

AnnouncementClosingType

01

AgencyContactEmail

jobs@eeoc.gov

SecurityClearance

Not Required

DrugTestRequired

False

PositionSensitivitiy

Non-sensitive (NS)/Low Risk

AdjudicationType

• Credentialing
• Suitability/Fitness