Intake Admin Assistant

Job Title: Intake Admin Assistant

Pay Rate: $22 - $23 per hour on W2

Duration: Contract Role

Location: Cerritos, CA 90703

Professional Summary

Highly organized and detail-oriented Administrative Assistant with experience supporting daily office operations, customer service, scheduling, data entry, document management, and administrative coordination in fast-paced environments.

Skilled at managing multiple priorities, maintaining accurate records, coordinating communications, and providing exceptional support to staff, clients, and management.

Strong ability to work independently while ensuring efficient office operations and excellent customer service.

Key Responsibilities

• Provided administrative support to managers and team members by coordinating schedules, meetings, and daily office activities.
• Answered and directed high-volume incoming phone calls, emails, and inquiries in a professional and timely manner.
• Scheduled, confirmed, and rescheduled appointments while maintaining accurate calendars and records.
• Greeted visitors, clients, and vendors, serving as the first point of contact for the organization.
• Maintained electronic and paper filing systems, ensuring accurate recordkeeping and easy retrieval of documents.
• Performed data entry, document scanning, filing, copying, and general office administration.
• Prepared reports, spreadsheets, correspondence, and other business documents using Microsoft Office applications.
• Managed confidential information and ensured compliance with company policies and procedures.
• Coordinated communication between departments, customers, vendors, and external partners.
• Assisted with onboarding paperwork, forms processing, and administrative projects as assigned.
• Monitored office supplies, placed orders, and maintained inventory levels to support daily operations.
• Resolved customer inquiries and provided exceptional service through phone, email, and in-person interactions.
• Supported process improvements and maintained organized workflows to enhance office efficiency.
• Assisted management with special projects, reporting, and administrative tasks as needed.

Core Skills

• Administrative Support
• Calendar Management
• Appointment Scheduling
• Customer Service
• Data Entry
• Document Management
• Filing & Records Maintenance
• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Phone & Email Correspondence
• Meeting Coordination
• Multi-Line Phone Systems
• Office Operations
• Time Management
• Problem Solving
• Attention to Detail
• Team Collaboration
• Confidential Information Handling
• Multi-Tasking in Fast-Paced Environments

Additional Qualifications

• Strong written and verbal communication skills
• Accurate typing and data entry abilities
• Ability to prioritize tasks and meet deadlines
• Experience working in customer-facing and administrative environments
• Bilingual communication skills (English/Spanish) preferred

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.