Instructional Designer - ERP Training

Job Title: Instructional Designer (ERP Training)

Location: Wilmington, MA (Hybrid – 1–2 days onsite; local candidates preferred)

Duration: 6+ months

IV Process: Video Interview

Overview

Client is seeking an experienced Instructional Designer to support a large-scale ERP transformation initiative. This role will focus on designing and delivering impactful training programs aligned with business processes across multiple workstreams. The ideal candidate brings a blend of instructional design expertise, change management awareness, and strong communication skills.

Key Responsibilities

• Lead instructional design and curriculum development for assigned workstreams (e.g., P2P, AP, C2C, SCM, MDM, Reporting)
• Support overall training strategy, planning, and stakeholder coordination
• Design and develop training materials, including:
• Instructor-Led Training (ILT)
• Virtual Instructor-Led Training (VILT)
• eLearning modules
• Videos and documentation
• Assist in developing and delivering train-the-trainer programs
• Maintain training plans, timelines, and resource allocation
• Create user guides, job aids, and supporting training content
• Support both in-person and remote training delivery
• Manage SME review cycles to ensure accuracy and consistency
• Collaborate with technical writing teams for content alignment
• Coordinate LMS uploads and learning deployment with L&D teams

Required Qualifications

• 5+ years of overall experience, including:
• 3+ years in instructional design, adult learning, and curriculum development
• Hands-on experience designing training for ERP systems such as Oracle, SAP, or similar platforms
• Strong understanding of business processes and workflow-based training design
• Proven ability to manage multiple deliverables in complex, matrixed environments
• Experience with synchronous and asynchronous learning solutions
• Proficiency in training tools and methodologies
• Excellent communication, facilitation, and presentation skills
• Advanced proficiency in PowerPoint

Key Skills

• Instructional Design
• ERP Training (Oracle/SAP)
• Curriculum Development
• Change Management
• Stakeholder Engagement
• Training Delivery (ILT, VILT, eLearning)
• Communication & Facilitation