Inside Sales Representative

About the Role

Working under the supervision of the Sr. Director of National Fleet Sales and the direction of the Inside Sales Team Lead, the Inside Sales team is responsible for contacting and working with potential fleet customers.

The ideal candidate will have some knowledge of the trucking industry, sales experience, and the ability to create and work with databases and Excel. As this is an inside sales position, the individual must be comfortable with spending significant time on the telephone and making unsolicited calls to potential customers.

About the Company

Founded in 1984, Road Ranger has grown from a small Rockford convenience‑store chain into one of America’s leading travel center brands. After joining Enex, part of Chile‑based Quiñenco S.A., the company accelerated its expansion and moved its headquarters to Schaumburg, Illinois in 2021. Today, Road Ranger is the fourth‑largest travel center chain in the U.S., serving professional drivers and travelers across Illinois, Wisconsin, Iowa, Missouri, Indiana, Arkansas, and Texas. Our locations are designed for comfort and convenience, offering spotless facilities, spacious well‑lit lots, CAT Scales, top‑quality fuel, dog parks, loyalty programs, and a wide selection of fresh hot food to go. What truly sets us apart is our culture, bold ideas, genuine hospitality, and a commitment to giving every guest a first‑class experience. Road Ranger isn’t just a stop along the way; it’s a destination built around the needs of the modern traveler.

Responsibilities

• Responsible for daily cold calls to customers.
• Promote and market the Company Fleet program to attract and retain fleet customers.
• Responsible for following up with customers to obtain contracts and provide additional information.
• Provide support for existing customers.
• Field customer calls, resolve issues, and forward to appropriate salesperson as necessary.
• Assist with the update of customer information in databases.
• Provide a culture of customer satisfaction with new and existing customers.

Qualifications

• Strong relationship building and business development skills.
• Excellent communication and presentation skills, verbal and written.
• Excellent customer service and listening skills.
• High energy and resourcefulness.
• Driven to accomplish goals and objectives.
• Clear, common-sense thinker with critical reasoning skills.
• Able to obtain information, evaluate alternatives, seek advice, make recommendations, and take action.

Preferred Skills

• Some knowledge of the trucking industry, sales experience, and the ability to create and work with databases and Excel.
• Fluency in Spanish or at least one Eastern European language is highly desired.

Equal Opportunity Statement

We are committed to diversity and inclusivity.