Description
A&M Industrial is a family-owned industrial distributor that has been serving customers for nearly 70 years. Industrial distribution plays a critical role in keeping the economy moving, and A&M is proud to be an important part of that ecosystem. We partner with many of the world’s leading manufacturers to provide metalworking, safety, MRO, material handling, and other industrial products to customers across a wide range of industries.
With a long history and a forward-looking mindset, A&M is helping carve the future of industrial distribution by combining trusted relationships, technical expertise, and customer service with technology, AI, data, and automation.
The A&M Way is the fabric of our company and the essence of our value system. It guides our behaviors and practices, and defines how we relate to each other, our customers, and our business partners. This is who we are, the culture that drives our performance and extraordinary success. Contact us to learn more about the A&M way.
The Inside Sales Representative- Pipe Valves & Fittings will have a proven background in inside sales – ideally in industrial products with excellent customer service, sales skills, MS Office skills and be self-motivated.
Essential Duties and Responsibilities:
• Generate new and repeat sales by providing product quotations and technical information in a timely manner.
• Determine clients’ requirements and expectations in order to recommend specific products, services and/or solutions.
• Accurately process client transactions such as orders, quotes or returns.
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering featured promotional sale items.
• Obtain accurate information from vendors relating to product shipment dates and expected date of delivery.
• Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
• Manage time effectively, meet personal goals and work effectively with other members of the team.
• Communicate to the purchasing department unexpected increases or decreases in demand for products.
• Follow company policies and procedures.
• Present a professional image at all times to clients and vendors.
• Excellent written and oral communication.
Work Environment/Physical Demands:
This job operates in an office. The office is a smoking/drug-free environment. This role is performed primarily while seated. However, certain duties also require standing, walking, and carrying. This position does require the ability to lift and carry boxes weighing an average of 10 lbs/box.
Other Duties:
Please note this job description is not designed to be a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Successful applicants will be required to pass a pre-employment background check and drug screening.
Compensation & Benefits
Join Us
Even if you do not meet all the job qualifications, we encourage you to apply.
We're looking for individuals who want to be part of something bigger - people who thrive in dynamic environments, embrace technology, and are excited to help transform an entire industry. If you're ready to make an impact, we'd love to hear from you.
Apply today and become part of the future of industrial distribution.
A&M INDUSTRIAL, INC. is committed to equal employment opportunity. We will not discriminate against employee or applicants for employment on any legally recognized basis including, but not limited to veteran status, citizenship status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, ancestry, marital status, domestic partnership or civil union status, gender identity or expression, affections or sexual orientation, pregnancy, genetic testing and information, atypical hereditary cellular or blood trait, or any other factor prohibited by law.
Requirements
Qualifications
• 3-5 yrs experience with Inside Sales Pipe Value & Fittings. A mechanical background would be a plus
• Excellent phone manner and superior communication skills.
• Accurate data entry skills.
• Experience with Microsoft Word, Excel, Outlook, Internet. Eclipse system is a plus.
• Ability to multitask in a fast-paced, changing and dynamic work environment.
• Strong organizational skills.
• Works well in a group/team setting with limited amounts of supervision.