Inside Sales Representative

Inside Sales & Customer Success Representative (Biotech)

Location: Hybrid (3–4 days onsite in Newark, CA)

Type: Full-time, direct hire

Comp: $70-80K + uncapped commission (quarterly quotas)

This role is a mix of inside sales, customer success, and channel support, working closely with both clients and distributor partners across the U.S. and EU.

Key Responsibilities

• Manage inbound leads and convert opportunities into revenue
• Support outbound sales efforts and help drive new business
• Build and maintain relationships with existing clients
• Upsell and cross-sell products and services
• Support Account Executives with meetings and pipeline development
• Serve as a primary point of contact for customer inquiries, quotes, and order status
• Work with distributor partners on onboarding, training, and ongoing support
• Track sales pipeline and maintain CRM data
• Meet/exceed quarterly sales targets

Qualifications

• 1+ year of experience in inside sales, customer service, or account management
• Life sciences background preferred (BSc in Biology or related field)
• Strong communication and relationship-building skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience with CRM systems and Microsoft Office

Preferred

• Experience working with distributor/channel partners