Inside Sales Representative, Final Expense & Supplemental Insurance

Description

This is full-time, on-site position based in Fort Lauderdale, FL

If you’re an experienced final expense insurance sales professional who thrives in a structured, performance-driven environment, this is your opportunity to turn conversations into meaningful protection for seniors--while building a strong income with uncapped commission and $80K–$85K+ earning potential at target performance. As an Inside Sales Representative, Final Expense & Supplemental Insurance at MASA, you’ll play a critical role in helping seniors secure final expense coverage through high-volume, phone-based sales as part of our growing Supplemental Insurance Solutions team.

In this role, you’ll work warm, high-intent leads--including seminar attendees, existing MASA members, and digital prospects--with no cold calling and no out-of-pocket lead costs. You’ll primarily sell final expense insurance, a simple, high-demand product with streamlined underwriting and fast approvals, so you can move efficiently from conversation to close while delivering real value.

At MASA, we’re expanding into a multi-product organization, beginning with final expense as our first and primary product. You’ll be part of a team that combines disciplined sales execution with a meaningful mission: Protecting families with compassion when others don’t.

About Us

MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company--we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States and the Caribbean. Learn more at https://www.masaaccess.com

What You Will Do

Reporting to our Inside Sales Director, Supplemental Insurance Solutions, your main responsibilities will include:

• Executing high-volume inbound and outbound calls to engage prospects, present final expense and supplemental insurance products, and close sales.
• Converting seminar, member, and digital leads by building rapport, identifying needs, handling objections, and asking for the sale.
• Maintaining daily and weekly activity targets including dials, talk time, contacts, quotes, applications, and placed business.
• Managing your pipeline in CRM with timely follow-up and accurate documentation.
• Completing applications and documentation accurately to ensure compliant submissions.
• Using scripts, call flows, and underwriting tools to deliver consistent, compliant conversations and accurate submissions.

What You Bring

• Active Florida 2-15 (Health, Life, and Variable Annuity) license, or the ability to obtain prior to your start date.
• 2+ years of inside sales, call center sales, or phone-based insurance sales experience, preferably within final expense or senior-market products.
• Proven success meeting or exceeding sales targets in a performance-driven environment.
• Strong objection handling, closing, and rapport-building skills, particularly with senior consumers.
• Comfort working in a fast-paced, high-volume dialer environment with back-to-back calls.
• Ability to navigate CRM platforms, quoting tools, and carrier systems while maintaining accurate records.
• Working knowledge of compliance requirements including TCPA, Do Not Call, and disclosure standards in phone-based sales environments.

What We Will Provide You

• A W2 sales opportunity with base salary, uncapped commission, company-provided leads, and full benefits--offering greater stability and long-term earning potential than traditional 1099 insurance roles.
• A professional and friendly company culture that supports a clear mission: "Protecting families with compassion when others don’t."

Why This Opportunity Stands Out

• Warm, high-intent leads provided--no cold calling.
• Simple, high-conversion final expense product with fast approvals.
• W2 role with base salary, benefits, and company-provided leads—unlike typical 1099 insurance roles.

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