Insight Global is hiring an Infrastructure Lead to support the onsite and enterprise IT environment for one of our top manufacturing clients. This is a hands‑on technical leadership role, supporting a plant‑based environment with responsibility across Windows systems, virtualization, networking, backup/recovery, and end‑user technologies.
This role is ideal for an experienced infrastructure engineer or senior systems administrator who enjoys being onsite, owning systems end‑to‑end, and serving as a technical go‑to for both the business and junior IT staff.
What You’ll Do (Day‑to‑Day)
- Own and support the core IT infrastructure for a manufacturing site, including servers, networks, virtualization, and end‑user systems
- Act as the technical lead and escalation point for infrastructure‑related issues
- Support and improve backup and disaster recovery processes for Windows and virtual environments
- Administer and support Microsoft 365, including Microsoft Teams for collaboration and voice/telephony
- Maintain and enhance Windows‑based environments (servers, desktops, laptops)
- Support shop floor systems, including production workstations, barcoding equipment, and industrial PCs
- Provide guidance and technical mentoring to junior infrastructure or help desk team members
- Partner with corporate and global IT teams to align local infrastructure with enterprise standards
- Identify and recommend improvements to increase system reliability, security, and performance
- Ensure compliance with security, data privacy, and regulatory requirements
- Support IT security initiatives to minimize internal and external risks
Required Experience & Skills (Must‑Haves)
- 5–10+ years of IT infrastructure or systems engineering experience
- Experience supporting manufacturing or plant‑based IT environments
- Strong knowledge of Windows Server, Active Directory, Group Policy, and endpoint support
- Experience with virtualization technologies (VMware and/or Hyper‑V)
- Hands‑on experience with backup and disaster recovery solutions
- Experience supporting Microsoft 365 and Microsoft Teams
- Working knowledge of LAN/WAN networking and troubleshooting
Preferred / Nice‑to‑Have Skills
- Experience with Commvault or other enterprise backup platforms (Veeam, Rubrik, NetBackup, etc.)
- Experience supporting Microsoft Teams Voice / Telephony / VoIP
- SCCM or endpoint management tools
- SQL Server administration
- Virtual Desktop Infrastructure (VDI)
- Terminal services or thin‑client environments
- OT / IoT exposure in manufacturing environments
- Cisco switching and wireless infrastructure
- Relevant certifications (A+, MCSE, VMware, Microsoft, etc.)
Education
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
