Reporting to the Senior Infrastructure Manager, the
Infrastructure Administrator (Systems) position will provide Tier 1-3 technical support for all hardware, software, applications, and peripherals supported by Lamps Plus and will deliver outstanding customer service, satisfaction and timeliness. This position will interface regularly with all levels of corporate, store, fulfillment and remote personnel that support the Lamps Plus infrastructure.This individual will be responsible for installation, upgrading, maintaining and supporting the systems and security that comprise the company infrastructure.
Job Responsibilities:- Manage Azure ARC, Azure Update Manager, Exchange Online, Sharepoint Online.
- User provisioning and deprovisioning
- Operational support of Azure Virtual Desktops and Client VPN access.
- Manage and maintain environments including Azure, Windows, Red Hat, Debian, VMware and VEEAM.
- Responsible for overseeing monitoring the health of the servers and taking the appropriate action to maintain system integrity, availability, including documenting procedures.
- Analyzing log files and drawing conclusions from their contents; monitoring the consumption of critical resources.
- Responsible for overseeing monitoring the health of the servers and taking the appropriate action to maintain system integrity, availability, including documenting procedures.
- Analyzing log files and drawing conclusions from their contents; monitoring the consumption of critical resources.
- Maintain confidentiality of employee information.
- Hands-on experience troubleshooting and repairing servers, desktops, printers and network equipment.
- Participates in special projects as required.
- 4+ years in related field experience preferred.
- Minimum 2 years of experience working with security and systems with strong emphasis on Windows and/or Linux based applications.
- Strong interpersonal skills with a focus on rapport-building, listening and follow-up questioning.
- Highly self-motivated and directed.
- Ability to effectively prioritize and execute tasks in a high-pressure, ever-changing environment.
- Paid time off, 401(k), Sponsored/Voluntary life and AD&D at $15k
- Voluntary Pet Insurance
- Ongoing professional development training, career advancement opportunities and more!
Lamps Plus is an Equal Employment Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States; however, we are not able to sponsor visas for this role.Compensation: $35.00 to $40.00 per hour, depending on experience
