Assists the team with end user computer related issues. Assists with troubleshooting PC, peripheral and software problems. Upgrades and installs new software and operating systems in a windows environment. Assist end users in working with SharePoint Office 365, Adobe Creative Cloud and other enterprise software. Assists I.T. with hardware and software upgrades and rollouts in compliance with safety protocols and maintains the physical IT work areas. Performs other duties as assigned by the supervisor.
Must be currently enrolled as a student in a college or university with a minimum of 60 hours of college coursework and a minimum 2.5 GPA. Relevant college coursework in information technology, business administration, science, technology, engineering or mathematics. Strong knowledge of information systems, hardware, software. Good computer troubleshooting skills. Ability to work effectively with staff. Ability to exercise good judgment and responsibility.Job performance may require: listening, seeing, sitting, talking; occasional reaching, grasping, lifting, handling, pulling or pushing, balancing and carrying of items such as boxes of materials, books, etc. with weights not exceeding 25 pounds; limited walking, standing, stooping, and bending; some irregular hours and long workdays and moderate levels of stress. Job is performed primarily in an office environment with infrequent trips to other offices and limited exposure to weather conditions.