In a learning environment and under close supervision assists various IT teams with first level issue resolution and works in a supporting role on projects in areas including service center, networking, interfaces, server administration, biomedical engineering, database management, data analysis, cyber security, scripting/development, endpoint lifecycle management, and a wide array of applications. Participates in quality assessment and continuous quality improvement activities. Complies with all appropriate safety and infection control standards. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior. Works under the close supervision of IT Director or designee who reviews work to ensure effectiveness.