Import Operations Coordinator

Mainfreight International is a global, full-service supply chain provider seeking an exemplary candidate to join our New York Ocean Import Operations team.

Become a part of a leading global supply chain company as a customer service representative. This position requires candidates be based near Elizabeth, NJ. You will be responsible for operating shipments from start to finish for a set of existing accounts.

Key Responsibilities:

• Handle import FCL and LCL shipments from the booking phase through to delivery.
• Operational tasks will consist of booking, tracking, sending arrival notices, arranging deliveries, and invoicing.
• Communicating updates and information to customers in a timely manner via email and phone.
• Working with branches globally to arrange shipments.
• Coordinating with third party vendors and internal team members.
• Quoting and working to increase business from existing accounts.

Requirements

• Bachelor’s Degree in Business, Logistics, or a related field, or at least 3 years of relevant industry experience.
• Experience in freight forwarding; or international business experience.
• Excellent verbal and written communication skills.

Ideal Candidate:

• At least 1 year of experience in freight forwarding, with a focus on multi-modal operations such as air and/or ocean freight.
• Ability to plan effectively and manage schedules to meet deadlines and customer expectations.
• Cargowise Experience, or certification is a plus.
• You have a positive and enthusiastic attitude.
• You are results driven and strive to achieve excellence.
• You take responsibility and have a solution focused, pro-active approach.
• You are looking for a long-term relationship in a company where you can develop and grow your career.

Benefits

• Comprehensive benefits package including medical, dental, and life insurance.
• 401(k) plan with company matching.