Company Profile
Founded in 1997 by Thierry Gillier, Zadig&Voltaire is a French contemporary designer brand known for redefining luxury with a bold, modern perspective offering fashion for both women and men. Rooted in freedom and creative audacity, the brand draws inspiration from contemporary art, rock & roll, a Parisian spirit, and self-empowerment, values that inform everything we do, from design to the way we collaborate, innovate, and grow our teams. The spirit of the brand is eternally youthful, encouraging its community to embrace individuality and self-expression while practicing self-love, taking bold steps, and living on their own terms.
Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills across all the countries where the brand is present. True to its founders’ vision, the company is guided by an artistic and entrepreneurial mindset where employees are encouraged to be agile and proactive within a fast-growing global brand. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe.
As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved. Zadig & Voltaire is an equal opportunity employer.
Overview
We are seeking a detail-oriented Import/Export & Customs Compliance Specialist to manage international shipments while ensuring full compliance with applicable customs regulations. This role partners closely with logistics providers, customs brokers, and internal teams to drive the efficient and compliant movement of goods into and out of North America.
The ideal candidate brings strong operational execution along with hands-on expertise in U.S. customs compliance, classification, and cost optimization.
Key Responsibilities
Logistics Operations
- Own day-to-day execution of international shipments (air, ocean, and ground) from factories to distribution center.
- Coordinate with Paris headquarters, freight forwarders, carriers, and customs brokers to ensure on-time delivery.
- Track shipments and proactively resolve delays, customs holds, discrepancies, and damage claims.
- Optimize routing, transit times, and freight costs while enforcing routing guides and vendor compliance standards.
- Develop and maintain shipment tracking tools to monitor time-to-market and logistics spend.
- Issue export documentation and ensure completeness and accuracy of shipping paperwork.
- Review and validate freight invoices and customs entries for accuracy, ensuring proper recording in internal systems.
- Develop and maintain SOP for logistics and compliance processes
- Assist with operations activities as needed.
Customs Compliance
- Ensure compliance with all applicable import/export regulations, including requirements from U.S. Customs and Border Protection.
- Classify products using HTS codes; determine country of origin and MID requirements in collaboration with Paris headquarters.
- Manage pre-classification processes, and work with U.S. Customs Brokers to identify and resolve potential Quota, F&WL, or tariff issues.
- Review and approve commercial invoices, packing lists, and other customs documentation.
- Audit CBP Form 7501 for accuracy; manage duty payments (ACH/PMS) and post entry adjustments.
- Maintain records for North America in accordance with regulatory requirements and support internal/external audits.
- Support duty optimization programs (e.g., free trade agreements, duty drawback)
- Support Headquarters with regulatory requirements for North and South America (e.g., FDA, CPSC, FTC, USDA).
Reporting & Systems
- Track and analyze KPIs (on-time delivery, clearance times, logistics cost).
- Maintain accurate data in M3 and Winddle.
- Generate reporting and insight for leadership on shipment activity and compliance metrics.
Required Experience and Skills
- 3-5 years of experience in import/export and US Customs Compliance (fashion apparel/footwear, or retail supply chain preferred).
- Strong knowledge of international shipping processes, Incoterms, and customs procedures.
- Hands-on experience with HTS classification and import/export documentation.
- Knowledge of duty savings programs and trade agreements.
- Experience working with freight forwarders and customs brokers
- Bachelor's degree or equivalent experience in related field.
- Advanced Excel skills (Pivot Tables, VLOOKUP required).
- Strong analytical and problem-solving capabilities.
- High attention to detail, accuracy and organization.
- Effective communication across global teams.
- Ability to manage multiple priorities in a fast-paced environment.
- Proactive, solutions-oriented mindset with a focus on continuous improvement.
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Unlimited Time Off
Schedule:
• Monday - Thursday HQ
• Friday Work from Hom
