Import Coordinator (Air & Ocean)

Import Coordinator (Air & Ocean) | Dallas, Texas | Salary up to $65,000

This role is responsible for managing end-to-end import shipments, ensuring timely and accurate processing of documentation, and maintaining compliance with international shipping regulations. The ideal candidate requires strong organizational skills, attention to detail, and the ability to communicate effectively with clients, carriers, and global partners.

Benefits

• Competitive salary up to $65,000
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Career growth opportunities within a global organization

Key Responsibilities

• Coordinate and manage international import shipments via air and ocean freight
• Prepare and process import documentation (commercial invoices, packing lists, bills of lading, arrival notices, delivery orders, etc.)
• Ensure compliance with U.S. import regulations and international trade laws
• Communicate with carriers, airlines, steamship lines, customs brokers, and overseas agents to arrange shipments and track cargo
• Provide shipment updates and customer support to clients
• Monitor shipment progress and proactively resolve delays, customs holds, or other issues
• Coordinate customs clearance and ensure proper classification of goods
• Maintain accurate records in the transportation management system (TMS)
• Coordinate with internal departments (warehouse, customs brokerage, accounting)
• Ensure billing accuracy and timely invoicing

Qualifications

• 2+ years of experience in import freight forwarding (air and/or ocean)
• Strong knowledge of import documentation and procedures
• Familiarity with U.S. import compliance regulations and customs clearance procedures
• Experience with freight forwarding software (e.g., CargoWise, Magaya, or similar)
• Excellent communication and customer service skills
• Strong attention to detail and organizational abilities