IAM Analyst

Position Overview

We are seeking a skilled IAM Analyst to join our Identity and Access Management team, focusing on the design, implementation, and management of secure authentication and authorization systems for marketing applications. This role will be instrumental in advancing our SSO capabilities and ensuring seamless user experiences while maintaining the highest security standards.

Key Responsibilities

Identity Integration & SSO Implementation

• Design and implement Single Sign-On (SSO) based integrations for various marketing applications with Azure Active Directory/Entra ID, SailPoint, and ForgeRock platforms
• Configure and optimize identity federation protocols including SAML, OAuth 2.0, and OpenID Connect
• Develop technical specifications and integration documentation for marketing application onboarding

Security & Compliance

• Adhere to established security best practices and standards in all IAM implementations
• Ensure least privilege access principles are consistently applied across all user provisioning and access management activities
• Conduct regular access reviews and implement role-based access control (RBAC) frameworks
• Maintain compliance with industry security standards and regulatory requirements

User Migration & Onboarding

• Plan and execute comprehensive migration strategies for transitioning users to new authentication and authorization systems
• Develop and implement user onboarding processes that ensure smooth adoption of new IAM technologies
• Create detailed migration timelines, risk assessments, and rollback procedures
• Coordinate user training and communication during migration phases

Operations & Troubleshooting

• Audit IAM systems and processes to identify security gaps and operational inefficiencies
• Troubleshoot and resolve complex issues related to user onboarding, migration, and daily IAM operations within defined SLA timeframes
• Perform root cause analysis and implement preventive measures for recurring issues
• Monitor system performance and user access patterns to optimize IAM infrastructure

Required Qualifications

Technical Skills

• 3+ years of hands-on experience with identity and access management platforms, specifically:
• Azure Active Directory/Entra ID administration and configuration
• SailPoint IdentityIQ or IdentityNow implementation and management
• ForgeRock Identity Platform (AM, IDM, DS) deployment and operations
• Strong understanding of SSO protocols (SAML 2.0, OAuth 2.0, OpenID Connect, LDAP)
• Experience with identity governance and administration (IGA) processes
• Proficiency in PowerShell, REST APIs, and directory services integration

Professional Experience

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field
• Proven experience in enterprise-level IAM implementations and migrations
• Demonstrated ability to troubleshoot complex authentication and authorization issues
• Experience working in regulated industries with compliance requirements

Core Competencies

• Strong analytical and problem-solving skills with attention to detail
• Excellent communication skills with ability to explain technical concepts to non-technical stakeholders
• Project management experience with ability to manage multiple initiatives simultaneously
• Customer service orientation with focus on user experience optimization

Preferred Qualifications

• Relevant certifications such as:
• Microsoft Azure Identity and Access Administrator (SC-300)
• SailPoint Certified IdentityIQ Engineer
• ForgeRock Identity Management certification
• CISSP, CISM, or similar security certifications
• Experience with automation tools and scripting languages (Python, JavaScript, etc.)
• Knowledge of privileged access management (PAM) solutions
• Familiarity with automotive industry security standards and practices
• Experience with Agile/Scrum methodologies