This position performs professional and administrative work in support of a variety of human resources areas which may include but not limited to supporting leave administration (FMLA/ADA/others), workers compensation, recruitment, HRIS systems, labor relations, and other areas. Work is performed under the supervision of and reports to the Deputy Director of Human Resources.
The starting hiring range is between $60,250.87 - $69,617.38 Annually.Starting offer is based on applicable education, experience, and internal equity. This is a full-time, exempt, position which provides excellent benefits including 13 paid holidays plus 1 floating holiday, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, tuition reimbursement, and continuing education/training opportunities.
The City of Charlottesville manages its own retirement system and does not participate in VRS,however the City has a Portability Agreement with VRS and there are certain provisions that must be met. For questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.
Performs a variety of assignments in support of a variety of human resources areas, such as supporting leave administration, workers compensation, recruitment, HRIS systems, labor relations, and other areas.
Supports and assists with the administration of leave programs provided by policy, state, and/or federal law such as Family Medical Leave Act (FMLA), Shared Leave, Military Leave, Paid Parental Leave, and others. Assists with requests for accommodations under the Americans with Disabilities Act (ADA) and medical disabilities. Supports efforts related to Workers’ Compensation claims.
Works with employees, supervisors, third-party administrators, and medical providers regarding questions, claims, light duty, and return to work.
Supports recruitment and selection processes and efforts, including but not limited to posting recruitments, external advertising, applicant correspondence, and providing guidance to hiring managers. May assist with interview question creation/review and sitting on interview panels.
Supports labor relations, such as but not limited to participating in labor management committee meetings as a notetaker, etc.
Performs exit interviews with employees leaving the organization, as requested.
Oversees and handles the processing of the Tuition Assistance Program.
Supports updates to Human Resources systems and/or processes.
Assists with tracking and reporting on data metrics; and ensuring proper documentation and tracking logs for work areas.
Provides input on review of related programs and policies.
Maintains and/or assists with maintenance of employment records, confidential medical records, and related files, ensuring proper recordkeeping in accordance with State, Federal, and local laws.
Serves as backup to the HR Specialist.
Responsible for appropriate use and maintenance of City equipment, tools, and other resources, including work time.
Regular and reliable attendance.
Other Duties
Participates in special projects as assigned.
Provides support to other HR team members as assigned.
May participate in contract management as necessary.
Performs additional duties to support operational requirements as apparent or assigned.
Education and Experience: Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.
Bachelor Degree in Human Resources, Finance, Public or Business Administration or related field AND at least 1 year of experience in more than one area of human resources.
OR
Associate Degree in Human Resources, Finance, Public or Business Administration or related field AND at least 3 years of experience in more than one area of human resources.
OR
High School Diploma or GED AND at least 5 years of experience in more than one area of human resources.
OR
An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.
Certifications/Licenses/Other Requirements:
Required to successfully pass a pre-employment background check and pre-employment drug screen.
Preferred:
PSHRA -CP, CEBS-CCP, HRCI-PHR, SHRM-CP or other equivalent certification.
Human Resources experience within a local government organization, preferably in a union environment.
Experience using an online Applicant Tracking System, preferably NeoGov.
Knowledge, Skills, Abilities and Other Characteristics Job Knowledge
Knowledge of best industry practices, human resources policies and procedures including ordinances and state/federal laws.
Familiarity with the principles and procedures of leave management, recruitment, and a variety of other human resource areas.
Knowledge of research methods, data collection, report presentation and statistical analysis.
Knowledge of proper documentation, reporting, record keeping and compliance with federal, state, and local laws, regulations, policies, and procedures.
Knowledge of modern office procedures, methods, and equipment including computers and computer applications.
Reading
Intermediate: ability to read and understand written materials such as newspapers, magazines, journals, multi-step instruction manuals, reference materials, and laws/regulations.
Writing
Intermediate: ability to write reports, prepare materials such as business letters, explanations, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.
Math
Intermediate: Ability to work with and understand number systems; simple formulas, practical application of fractions, percentages, ratios/proportions, and measurement such as technical specifications.
Communication Skills
Advanced: Establish and maintain effective working relationships with city staff, management, vendors, outside agencies, community groups and the public. May make recommendations regarding procedure development and implementation. Contact may involve support of controversial positions or the negotiation of sensitive issues. May include interactions that involve stressful, negative situations requiring significant tact and the ability to diffuse aggressive behavior and reach consensus. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas. Evaluates customer satisfaction, develops cooperative associations, and utilizes resources to continuously improve customer satisfaction.
Independence and Decision-Making
Requires General Direction: normally performs the job by following general instructions or established standard operating procedures and/or policies. There is some discretion when making decisions among a few easily identifiable choices of the appropriate procedure or policy to apply to duties.Performance is reviewed frequently.
Technical Skills
Skilled: comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities. Skill in use of Microsoft Office applications and department systems/software.
Fiscal Responsibilities
No formal budgetary or fiscal responsibilities.
Supervisory Responsibilities
No formal responsibility for direction or supervision of others. May provide guidance, training, and instruction to others.
Other Characteristics
Effective time management, multitasking, and organizational skills; sometimes under strict time constraints.
Ability to prioritize and work on multiple activities on a daily basis under often stressful and busy conditions.
Effectively balances multiple complex tasks.
Frequent change of tasks, constant interruptions, and requests for service.
Excellent customer service skills.
Working closely with others as part of a team.
Perform tedious or exacting work.
Effectively maintains accurate records and files.
Work effectively with sensitive and confidential issues and information.
May require additional hours outside of normal schedule.
Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer;
Must occasionally move about inside the office to access file cabinets, office machinery, etc. Must constantly position self to maintain files in file cabinets.
Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Ability to observe details at close range (within a few feet of the observer).
Requires visits to other City offices and facilities, and occasional trips to client offices for a variety of purposes.
Machines, Tools, Equipment, Software and Hardware:
Typically requires use of standard office equipment and telephone, and related software and hardware; and any other equipment as appropriate or as assigned.
Work Environment
Work is typically performed in an office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.
