Job Summary
The Junior HRIS Analyst will be part of the HRIS team and will be serving as the first point of contact for HRIS operational support on MAREK’s Oracle Cloud HCM and Talent products. This position will prioritize and coordinate activities to ensure that proper functionality is maintained for MAREK’s business needs. Additional responsibilities include providing end-user support and training. In short, this position will support Core HR and Talent products including system administration, system security, reporting and data analytics, system maintenance, training and may have the responsibility to configure system components, as needed.
Job Responsibilities
Analyze, troubleshoot, and resolve issues reported by end-users following SDLC best practices. This comprises of research, unit test, proper approvals, and migration strategies.
Coordinating escalations with the HRIS team to obtain support from Managed Services/Oracle Support teams.
Conduct periodic system access reviews to ensure compliance with logical access control policies and perform immediate correction of any issues identified.
Work with other team members to automate routine tasks and improve overall efficiency of the department.
Assist with HCM reporting and analytics needed by the business.
Assist with documenting all system configurations/enhancements.
Adhere to Marek ITGC policies:
Source code/document version control procedures - controls designed to protect the integrity of program code.
Incident management policies and procedures - controls designed to address operational processing errors.
Problem management policies and procedures - controls designed to identify and address the root cause of incidents.
Technical support policies and procedures - policies to help users perform more efficiently and report problems.
Responsible for creation and delivery of end-user and administrator support and training for Oracle Fusion HCM and Talent products.
Managing a queue of issues and enhancement requests; providing regular, timely status updates and deliverables on projects and support tickets.
Following Marek’s change control procedures, establish and maintain login credentials and security permissions for new and existing employees.
Build custom BI reports as needed to research, analyze, interpret, and troubleshoot data.
Perform other assignments and special projects, as assigned.
Job Requirements
Education
Bachelor’s Degree from an accredited university and/or equivalent experience.
Experience
5+ years functional HR background (HR Generalist, benefits, etc.)
Previous experience working for a construction company and/or with a bilingual workforce is a plus
Skills
Strong understanding of the HR and Talent functions and processes
Ability to work independently yet collaborate effectively
Aptitude for teaching/training groups and individuals
Clear and concise communication skills, both orally and written, and capable of conveying information effectively and openly with team members and business users at all levels of the organization
Ability to provide clear direction and commitment to meet obligations as well as share responsibility and accountability for goal achievement or failure with team members and business users
Strong innovative, analytical, and problem-solving skills which encourage a working environment of creative thinking and openly promoting new ideas to achieve business objectives and goals
Capable of using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to solving problems
Assists with HRIS data audits and creating Standard Operating Procedures (SOPs)
Basic understanding of SQL is preferred
Project management experience is preferred
Ability to understand technical documentation
Experience with Microsoft Office Suite with highly proficient with Excel
Must be highly organized, with the ability to prioritize responsibilities
Interpersonal skills exhibiting values of honesty, integrity, respect, and accountability
Possess strong work ethic and solid dedication to meeting obligations and commitments for providing outstanding customer service.
Working Conditions
Able to work a varied schedule to complete projects and meet deadlines in response to changing demands.
Able to work in fast paced environment with high daily pressure to meet deadlines.
Able to perform work indoors in an office environment, regardless of whether cubicle, open office or private office.
Able to travel to branch offices and construction jobsites.
Physical Requirements
Able to communicate verbally, in a clear manner.
Able to hear oral communication either in person or on equipment such as telephone or mobile phone.
Able to operate a personal computer, either desktop or laptop, for extended periods of time creating, composing and reviewing documents and spreadsheets.
Able to operate office equipment, including telephone, mobile phone, photocopier, fax machine, scanner and calculator.
Able to access and navigate construction jobsites periodically. This can include climbing stairs and/or ladders
Direct reports
This position has no direct reports.
*We are an Equal Opportunity Employer*