HR Manager / Recruiter

HR Manager/Recruiter

Salt Lake County, Hybrid options available after successful training period

Summary:

CUI is a growing organization in the insurance services industry with an established employee base and a strong focus on culture, accountability, and performance. We are seeking an experienced HR Generalist / Recruiter who can fully own the employee lifecycle, partner closely with leadership to hire talent, and help scale people practices in a thoughtful, compliant, and people-centered way.

This role is ideal for someone who is both strategic and highly execution-oriented, comfortable operating hands-on while building trust, structure, and consistency across the organization.

Why Work with Us:

CUI is a multi-generation, family-owned organization with a strong commitment to culture and employee development. We are one of the fastest-growing independent insurance agencies in the region and have earned external recognition for workplace culture excellence. CUI invests in employee well-being and professional growth, including access to coaching resources designed to help employees reach their full potential both professionally and personally.

About the Role:

The HR Manager / Recruiter will oversee all core HR functions for an organization of 40+ employees while partnering with an established PEO to support HR operations, policies, and compliance administration. This role serves as a trusted advisor to leadership and employees, providing guidance across employee relations, performance management, and organizational development. The position is also responsible for leading full-cycle recruiting for mid- to senior-level roles, including posting opportunities, sourcing and building talent pipelines, partnering with hiring managers on proactive workforce planning, and ensuring a strong candidate experience.

This role plays a critical part in shaping a culture focused on trust, performance, accountability, and engagement. The ideal candidate demonstrates sound judgment, discretion, and the ability to balance employee advocacy with business priorities while working collaboratively with leadership to anticipate and meet evolving talent and organizational needs.

What We’re Looking For: 

·        Bachelor’s degree in Human Resources, Business, or a related discipline, or equivalent HR experience

·        HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred

·        An experienced HR Generalist and Recruiter who can fully own the employee lifecycle for a 40+ employee organization, from hiring through offboarding. Ideally seeking someone that has managed HR for an organization over 50 to support additional compliance requirements.  

·        Strong background in employee relations, compliance, performance management, and terminations, with the judgment and discretion to handle sensitive matters

·        Proven recruiting experience, including mid- to senior-level and executive roles, with the ability to assess both skill and culture alignment

·        Comfortable partnering with leadership and an existing PEO to execute HR operations, compensation planning, and scalable people processes

·        A trusted, execution-focused leader who builds credibility quickly, fosters a culture of trust and accountability, and drives measurable performance outcomes

What You’ll Do:

Employee Lifecycle Ownership

• Own the full employee lifecycle from recruiting through onboarding, performance management, development, and offboarding
• Lead onboarding and offboarding processes to ensure a consistent, compliant, and welcoming employee experience
• Conduct exit interviews and analyze trends to support retention strategies

Employee Relations and Compliance

• Serve as the primary point of contact for employee relations matters, including performance issues, conflict resolution, investigations, and terminations
• Ensure compliance with federal, state, and employment laws and best practices
• Manage sensitive employee matters with professionalism, confidentiality, and empathy
• Partner with leadership to execute terminations appropriately and compliantly

PEO Partnership

• Act as the internal HR lead and liaison to the organization’s PEO
• Partner with the PEO on compliance support, and policy guidance
• Ensure internal processes align with PEO requirements while meeting business needs

Performance Management and Coaching

• Design, implement, and manage performance management processes
• Coach managers on delivering feedback, documenting performance, and driving accountability
• Support leaders with performance improvement plans and coaching strategies
• Create and track performance metrics tied to individual, team, and organizational goals

Culture and Engagement

• Help build and sustain a culture of trust, transparency, accountability, and employee happiness
• Partner with leadership to reinforce values, behaviors, and expectations
• Support team development, feedback loops, and engagement initiatives
• Be a visible, approachable HR presence across the organization

Recruiting and Talent Acquisition

• Manage end-to-end recruiting for a variety of roles, including mid- to senior-level and executive positions
• Partner with leadership to understand hiring needs, competencies, and success profiles
• Develop and execute effective sourcing strategies
• Screen, interview, and assess candidates for both skill and culture alignment
• Provide a high-touch, professional candidate experience from first contact through offer and onboarding

Compensation and Workforce Planning

• Support compensation planning and administration in partnership with leadership
• Provide input on market benchmarking, internal equity, and role leveling
• Support workforce planning and organizational growth initiatives

Knowledge, Skills, and Abilities

• Minimum of 3+ years of progressive HR experience in a generalist role
• Minimum of 3+ years of full cycle recruiting, including headhunting and proactive outreach to build a pipeline
• Experience managing HR for organizations with 50+ employees
• Strong background in employee relations, compliance, and terminations
• Proven experience owning and managing the full employee lifecycle
• Demonstrated experience recruiting mid- and senior-level roles, including executive recruiting
• Insurance industry experience is a plus
• Experience partnering with and maximizing a PEO relationship
• Strong working knowledge of employment laws and HR best practices
• Ability to work independently and execute with minimal oversight
• Strong emotional intelligence and ability to build trust at all levels of the organization
• Excellent communication, judgment, and problem-solving skills

Benefits

• Paid time off
• Health, dental, and vision benefits
• Retirement plan options
• Partnership with a PEO providing comprehensive HR and benefits support