HR Clinic Services Rep - Employee Health Clinic

We are searching for an HR Clinic Services Representative with the Texas Children's Employee Health clinic at the West Campus - someone to initiate and coordinate a variety of duties as they relate to the successful operation of the HR Clinic(s), which includes providing direct patient care as a Certified Medical Assistant. Remain focused on relevant issues while providing effective customer service to leaders and employees.

“As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.”

Think you’ve got what it takes?

Qualifications

• H.S. Diploma or GED required

A Certified Medical Assistant IS required in one of the following certifications:

• CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)
• CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
• CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
• EMT - Emergency Medical Techn Texas Department of State Health Services
• EMT-A - Advanced EMT Texas Department of State Health Services
• EMT-B - Emergency Medical Techn-Basic Texas Department of State Health Services
• EMT-I - Emergency Medical Techn-Interm Texas Department of State Health Services
• EMT-P - Emergency Medical Techn-Parame Texas Department of State Health Services
• LIC PAR - Lic-Paramedic Texas Department of State Health Services
• NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT)
• NRCMA - Nat Reg Cert Med Assistant National Association of Health Professionals (NAHP)
• RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
• 5 years administrative or clinical experience required
• Administrative professional experience preferably in an Employee Health or Clinical department setting preferred

Responsibilities

• Assists employees with Clinic issues and questions
• Screens all incoming calls in a friendly and professional manner to provide the best utilization of the department’s time by
  assisting employees with accurate information
• Refers employees to appropriate Human Resources staff member for further assistance when necessary
• Obtain information necessary to respond to an Employee’s needs. Contacts appropriate HR staff and obtain necessary
  information to resolve employee needs within 48 hours of employee’s request
• Performs patient registration procedures as needed per department process
• Ensures that all necessary patient forms are provided and completed before the clinic visit
• Schedules new or follow-up appointments when required for patients, confirms appointmnts, verifying patient
  demographic information
• Coordinates with other Employee Health/Wellness staff the provider’s schedule on an as needed basis
• Coordinates, analyzes and distributes various miscellaneous reports as assigned. Ensures accuracy of reports by reviewing
  and verifying data
• Facilitates, communicates and works closely with team members to initiate and implement projects that deal specifically
  to the operations and functions of Clinic
• Schedules meetings for department as required by leader or staff members
• Collect and document vital signs, BMI, height/weight, and reason for visit with complete accuracy
• Call in and/or send electronic prescription refills as directed
• Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed
  by the provider