HR Business Partner, Tampa

Location Designation: Hybrid - 3 days per week

The Senior Associate, HR Business Partner (HRBP) plays a key role in shaping and delivering people strategies that enable business performance and position the organization for the future of work. This role serves as a primary HR partner for a designated employee base and works in close partnership with Senior HRBPs, Centers of Excellence (COEs), and business leaders to translate evolving business needs into forward-looking talent and workforce solutions.

This role will specifically support client groups within NYL Direct, including call center and operations teams, partnering with leaders and employees in a fast-paced, evolving environment. This role helps lead strategic HR initiatives that advance talent, organization, and culture priorities. With a forward-looking mindset, the HRBP leverages data, insights, strong business acumen and HR expertise to anticipate needs, identify opportunities, and drive impact.

What You’ll Do

Strategic Partnership & Business Alignment

• Serve as the lead HR partner for a designated business group or initiatives, aligning people priorities with business objectives.

• Partner with Senior HRBPs to develop and execute people strategies aligned to business needs.
• Support and contribute to business-specific initiatives and strategic projects that drive organizational performance.
• Identify emerging talent and organizational trends, providing insights and recommendations to inform decision-making.

HR Projects & Enterprise Initiatives

• Lead and support strategic HR projects within the client group and across the broader organization.
• Partner with HRBPs and COEs to design and implement initiatives that strengthen organizational effectiveness and performance.
• Contribute to enterprise-wide transformation efforts, bringing a business-informed perspective and ensuring strong execution.

Talent & Organizational Effectiveness

• Drive and execute end-to-end HR processes (e.g., talent reviews, performance management, engagement, and compensation) for assigned client groups.
• Partner on development of high-potential talent and contribute to building future-ready pipelines.
• Coach managers on team effectiveness, development, and day-to-day people leadership, escalating complex issues as needed.

Data-Driven Insights & Decision Support

• Analyze workforce data (e.g., engagement, turnover, performance) to generate actionable insights and inform leadership decisions.
• Translate data into clear, forward-looking narratives that highlight risks, opportunities, and recommended actions.

Employee & Manager Advisory

• Advise managers on HR policies, processes, and employee-related matters, strengthening manager capability and consistency.
• Apply sound judgment in handling employee relations issues (e.g., ER intake, performance concerns, compensation rationale), escalating and partnering with Employee Relations as appropriate.

Enterprise Collaboration & Operational Excellence

• Partner closely with HR COEs (e.g., Talent, Compensation, Learning, Employee Relations) to design and deliver integrated solutions.
• Support and drive key annual processes such as compensation planning, promotions, and talent reviews.
• Contribute to and help lead organizational changes, including role design, job evaluation, and restructuring efforts.
• Identify opportunities to improve processes and enhance the employee and manager experience and team effectiveness.

What You’ll Bring

• Bachelor’s degree required.
• 5+ years of HR experience, ideally in a business-facing or HRBP-aligned role.
• Experience supporting or leading projects with cross-functional stakeholders.
• Strong analytical and problem-solving skills, with the ability to translate data into insights and recommend actions.
• Ability to operate independently with a defined client group while collaborating across HR and business teams.
• Strong communication and influencing skills, with the ability to build trust and credibility.
• Experience supporting call center or operations teams is a plus.

Pay Transparency

Salary Range: $90,000-$115,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

​Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 93905

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