Provides support for member housing and placement activities, including assisting members at risk of homelessness and members recently discharged from institutions with permanent housing options. Also promotes member self-sufficiency and integration into the community. Contributes to overarching strategy to provide quality and cost-effective member care.
• Works to identify appropriate residential options for members discharged from state/behavioral health institutions and members at risk of homelessness.
• Understands specific needs of the member needing resources, identifying available options that are the most cost-effective, most integrated and meet desired outcomes.
• Assists with advocacy efforts related to broad-based solutions to help reduce barriers for members to access affordable housing.
• Provides a variety of office and field activities to manage and monitor rapid re-housing/ transition-in-place programs for members.
• Conducts intake interviews and assesses housing barriers of members experiencing homelessness to determine member housing and service needs, goals and eligibility.
• Assists members with development of a strength-based, solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency.
• Develops an effective, timely referral network for members to ensure ongoing direction and support as needed (e.g., community agencies for assistance with budget counseling and education).
• Provides resources for mediation and advocacy with landlords on behalf of members to develop workable plans to obtain and/or maintain housing.
• Participates in housing collaborative and other housing outreach events with the purpose of expanding the resource base.
• Creates and maintains consistent communication channels, both verbal and written, between involved parties (e.g., tenant, landlord, referral source, collaborating agencies and public housing authorities).
• Participates in the interdisciplinary care team (ICT) for members needing supportive housing services.
• Provides information and referral assistance regarding available support from appropriate social service agencies and/or community programs by maintaining a housing resource guide.
• Conducts proactive follow-up home visits with members to ensure stability and further progress towards self-sufficiency, which may include support, advocacy, reducing isolation, listening, problem-solving and identification of resources to assist with reintegration into the community.
• Maintains accurate daily log records, monthly outcome reports and files for each member; collects and reports program data as required.
• 5-25% local travel may be required (based upon state/contractual requirements).
• At least 2 years experience working with underserved or special needs populations with varied health, economic and educational circumstances, and experience with affordable housing and/or related community resources/social services, or equivalent combination of relevant education and experience.
• Community Health Worker (CHW) may be required in some states (dependent upon state/contractual requirements).
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
• Knowledge of applicable state and federal guidelines/regulations (e.g., the fair housing act and the rights of people with disabilities under section 504 of the rehabilitation act of 1973).
• Ability to prioritize and manage multiple deadlines.
• Excellent organizational, problem-solving and critical-thinking skills.
• Excellent verbal and communication skills.
• Microsoft Office suite/applicable software program(s) proficiency.
• Community Health Worker (CHW) certification.
• Certified Medical Assistant (CMA).
• Bilingual (based on community need).
• Familiarity with health care systems/processes (ex: National Committee for Quality Assurance (NCQA) and InterQual.)
• Knowledge of community-specific culture.
• Experience working with persons with behavioral health/substance abuse issues and/or homelessness.
• Experience developing care management plans.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V