Housing Management Specialist (Program Manager)

JobSummary

This position will be assigned to the Air Force Service Center at Port San Antonio, TX. This is a regular full-time category position with guaranteed 40 hours per week. Employees appointed to a regular category position are eligible for benefits.

LowGrade

5

HighGrade

5

PromotionPotential

None

SubAgencyName

Air Force Services Center

OrganizationCodes

AF/AF2U

Relocation

False

HiringPath

• public

MCOTags

TotalOpenings

Few

AgencyMarketingStatement

Thank you for considering employment with Air Force Services Non-Appropriated Funds (NAF). The Air Force Services Center (AFSVC) conducts research and development, policy implementation, and provides technical expertise in support of the bases, major commands, and Air Staff. It oversees the worldwide operation of the Air Force fitness program, food service, lodging, mortuary affairs, readiness, libraries, management information systems, family member programs, non-appropriated fund transformation, purchasing, construction, non-appropriated fund food and beverage operations, amusement machines, Air Force-level sports, the world-class athlete program, golf, bowling, outdoor recreation, aero clubs, arts and crafts, tickets and travel, plans and force management, and training. AFSVC also oversees centrally-managed programs that support the Air Staff, major commands, base level and deployed services/force support units. AFSVC is located in Port San Antonio, TX.

TravelCode

1

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

• Develops, proposes, and updates policies and procedures governing the operations and maintenance of Air Force Fisher Houses for approval by the Air Force Fisher House Fund Board (AFFHFB). Establishes and implements program objectives, evaluates program performance, and adjusts objectives to meet mission requirements. Communicates program goals and guidance to all operating facilities. Plans, coordinates, and oversees the NAFI and O&M budgets for the program. Reviews and approves budgets for all locations, consolidates them into the overall program budget, and prepares related administrative correspondence. Reviews and approves all Fisher House maintenance, repair, and construction projects, including feasibility assessments for renovations and improvements. Develops administrative procedures, ensures facilities operate within approved budgets, and identifies efficient management practices. Issues guidance, instructions, and procedural updates for Fisher House managers. Conducts annual on-site assistance visits, evaluates facility conditions, and performs regulatory compliance audits, including follow-up actions on critical findings. Provides guidance on unique or complex situations not addressed in existing policy. Identifies training needs and supports the professional development of Fisher House Managers. Assists managers with operational improvement plans and approves organizational structure changes based on operational requirements. Oversees and coordinates all projects or gifts proffered by the Fisher House Foundation, including construction of new Fisher Houses. Represents the Air Force at ceremonies and official functions. Coordinates with installation leadership, Military Treatment Facilities, the Defense Health Agency, other military services, and DoD agencies to align program objectives with installation and community needs. Serves as the primary Air Force liaison to non-DoD governmental bodies, including Congress, and to civilian organizations such as the Fisher House Foundation and Local Supporting Foundations. Plans and assigns work, establishes deadlines and performance standards, and sets short-term priorities. Provides guidance to employees on work and administrative matters. Conducts interviews and recommends personnel actions including appointments, promotions, and reassignments. Addresses employee and guest-related complaints, referring unresolved issues as appropriate. Administers minor disciplinary actions and recommends more serious measures when needed. Identifies employee training needs and arranges development opportunities. Develops performance standards and oversees subordinate supervisors to ensure consistent application of rating techniques and equitable workload distribution. Exercises significant responsibility for program resources, resolves work issues elevated by supervisors or contractors, and reviews supervisory evaluations. Addresses group grievances and serious employee complaints, and approves major disciplinary actions for nonsupervisory staff. Makes decisions on complex or high-cost training requests and approves expenses such as overtime and travel. Recommends awards, bonuses, and position classification changes subject to higher-level approval. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12903504

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Requirements

Evaluations

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

HowToApply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 04/13/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

WhatToExpectNext

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

RequiredDocuments

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License Other (1) Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

Benefits

BenefitsUrl

https://myairforcelife.com/join-our-team/

OtherInformation

Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

01

AnnouncementClosingType

01

AgencyContactEmail

802FSSOL-B.FSCN.afsvcnafhro@us.af.mil

SecurityClearance

Not Required

DrugTestRequired

False

PositionSensitivitiy

Non-sensitive (NS)/Low Risk

AdjudicationType

• Suitability/Fitness