Are you passionate about teamwork? Do you thrive on hard work and reliability? If you have a love for action, then picture the Houseperson and Room Attendant as the ultimate dynamic duo—like Batman and Robin on a mission! Together, they create a magical atmosphere in the hotel, turning every room into a cozy sanctuary for guests. Fueled by excitement and a commitment to excellence, they transform every stay into an unforgettable adventure! Join them in this thrilling journey and make a difference in the hospitality world!
Maintains an upbeat and positive attitude.
Ensures a fun-filled and exciting environment where the flawless delivery and execution of four-star service is paramount.
Uses appropriate cleaning chemicals utilizing all established safety procedures.
Operates housekeeping cleaning equipment including carpet/floor care tools as assigned.
Cleans hotel hallways as assigned.
Picks up linens and garbage from housekeeping carts throughout the day.
Ensures storage areas are stocked properly.
Transports and supplies linens.
Is responsible for the removal of all foreign materials from linens and uniforms.
Disposes of foreign materials in accordance with established procedures.
Sorts soiled laundry based on type and degree of soil.
Inspects all linen for quality, checking for stains, wrinkles, and overall fabric condition/appearance.
Hangs garments on racks.
Pulls/pushes full and empty laundry carts and bell carts.
Transports glassware to and from kitchens for cleaning.
Performs special projects assigned by supervisors.
Responsible for ensuring room key security by following prescribed security procedures.
Reports all repairs needed in all assigned work areas.
Ensures that superior guest service is provided through “Fast, Flawless, and Spotless” service standards.
Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
Adheres to all regulatory, company and department policies and procedures.
Exemplify our core values, family style service, our mission and vision
Physically stock and maintain linen and supply rooms
Completes all other duties as assigned.
Picks up and delivers room service orders and adheres to all service standards policies.