Hotel General Manager - Franchise

Job Requirements
About the Role

GAP Hotels is seeking a dynamic, results-driven General Manager to lead operations at our Tru by Hilton Midland. This role is ideal for a hands-on leader who thrives in a fast-paced environment, drives revenue performance, and builds a strong culture focused on accountability and guest satisfaction.

As General Manager, you will oversee all aspects of hotel operations, ensuring profitability, operational excellence, and an exceptional guest experience aligned with Hilton brand standards.

Key Responsibilities

• Lead all hotel operations including Front Office, Housekeeping, Maintenance, and Sales
• Drive RevPAR, ADR, and RGI performance through active revenue management
• Ensure exceptional guest experience and improve Guest Satisfaction Scores (Stay Platform)
• Manage budgets, forecasting, and P&L performance
• Recruit, train, and develop a high-performing team
• Maintain strict cost controls, including payroll and expenses
• Ensure compliance with brand standards, QA audits, and safety regulations
• Actively engage with local market demand generators to maximize occupancy

What We’re Looking For

• 3+ years of General Manager or Assistant General Manager experience (Hilton preferred)
• Proven ability to improve guest scores and team accountability
• Hands-on leadership style with strong operational discipline
• Experience with Hilton systems (PEP, GRO, R&I) is a plus
• Ability to lead by example and drive results daily

Why Join GAP Hotels

• Rapidly growing hotel ownership and management company
• Strong leadership support and above-property guidance
• Opportunity for career advancement across a growing portfolio
• Performance-driven culture focused on results and accountability
• Competitive salary + bonus structure tied to key metrics

Compensation

• Base Salary: Competitive (based on experience)
• Bonus: Performance-based (RevPAR Index, Guest Scores, Payroll, QA)

Location

Located in the heart of Midland, TX, near major corporate demand and energy sector activity, this property offers strong year-round business potential.

Apply Today

If you are a driven hospitality leader ready to take ownership, elevate performance, and grow with a strong company, we want to hear from you.

Work Experience

• Minimum 3+ years of hotel leadership experience as a General Manager or Assistant General Manager
• Proven track record of driving RevPAR, ADR, and overall financial performance
• Strong understanding of hotel operations across all departments (Front Desk, Housekeeping, Maintenance, Sales)
• Experience with budgeting, forecasting, and P&L management
• Demonstrated ability to improve guest satisfaction scores (Stay Platform) and online reputation
• Hands-on leadership style with a strong focus on accountability and team development
• Ability to manage labor costs, payroll, and expense controls effectively
• Experience with Hilton systems (PEP, GRO, R&I) preferred
• Strong problem-solving skills with the ability to make real-time operational decisions
• Excellent communication and leadership skills with the ability to motivate and coach teams
• Ability to work flexible hours, including weekends and holidays as needed

Benefits

• Competitive Base Salary + Performance Bonus
• Quarterly Bonus Program tied to RevPAR Index, Guest Scores, Payroll, and QA performance
• Paid Time Off (PTO) & Holiday Pay
• Hilton Team Member Travel Discounts (Go Hilton Program)
• Career Growth Opportunities within a rapidly expanding portfolio
• Ongoing Training & Development with above-property leadership support
• Leadership Autonomy with strong ownership backing
• Performance-Driven Culture focused on accountability and results
• Relocation Assistance (if applicable)

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.